PTC Online Tools are available 7 days a week, 24 hours a day. See Hours of Operation for additional information on open office hours.
Use one of the following tools to open a case with the appropriate PTC Department.
| Support Tool Name | Support Tool Description |
| PTC Mathcad Express Free Download | PTC Mathcad is math software that lets you perform, analyze, document and share your calculations easily. |
| Customer Care Case Logger | Open a new case with one of PTC’s Customer Care Departments: License Management, Training & Consulting, Support Services, Credit & Collections, and Order Administration. |
| PTC University Case Logger | Open a new case with the PTC University team regarding Precision LMS and LearningConnector. |
| Mathcad Single User Case Logger | Open a new case regarding Mathcad Single User Edition licensing or installation issues. |