Leadership - PTC Executive Team

James E. Heppelmann

President and Chief Executive Officer

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James (Jim) Heppelmann is the president and chief executive officer (CEO) of PTC, responsible for driving the company’s global business strategy and operations. During Mr. Heppelmann’s leadership tenure, PTC has assembled the industry’s leading industrial innovation platform and field-proven solutions and services that enable companies to design, manufacture, operate, and service things for a smart, connected world. He also serves on PTC’s Board of Directors.

Mr. Heppelmann has emerged as a driver and thought leader in industrial innovation. Together with Harvard Professor Michael E. Porter, he has co-authored three highly influential articles regarding the transformational impact of the Internet of Things (IoT) on business, including the November 2014 Harvard Business Review cover story “How Smart, Connected Products are Transforming Competition,” and the companion “How Smart, Connected Products are Transforming Companies” published in the October 2015 Harvard Business Review. Their third Harvard Business Review collaboration, published in November 2017, “A Manager's Guide to Augmented Reality,” is a collection of articles that define why every organization needs an Augmented Realty (AR) strategy.

Mr. Heppelmann was named one of “7 IoT Leaders to Watch in 2017” by Hewlett Packard Enterprise and has previously been recognized as “IOT CEO of the Year” by PostScapes, “Technology CEO of the Year” by the Massachusetts Technology Leadership Council, and received the “CAD Society Leadership Award” for his work with the Internet of Things. A dynamic speaker, Mr. Heppelmann has been featured as a keynote presenter at the National Association of Manufacturers (NAM) events on topics such as “How Smart, Connected Products Are Redefining Manufacturing” and was a featured speaker on “the role of digitization in America's advanced industries” at the Brookings Institution. He has been published and quoted in numerous global business and trade media, including The Wall Street Journal, Forbes, and Bloomberg Businessweek.

Mr. Heppelmann is a member of the board of directors at SENSATA, a world leader in automotive and industrial sensors and controls, and was recently elected to the MassTLC (Massachusetts Technology Leadership council) Board of Trustees. He also serves as a member of the Dean’s advisory board at the University of Minnesota College of Science & Engineering, is an executive advisory board member of the national FIRST (For Inspiration and Recognition of Science and Technology) and has been recognized as one of the “Top 100 CEO Leaders in STEM” by the STEMconnector organization.


Prior to his appointment as CEO in 2010, Mr. Heppelmann served as PTC’s president and chief operating officer, responsible for managing the operating business units of the company including R&D, marketing, sales, and services. From 2001 to 2009, he served as PTC’s chief technology officer, driving the company’s product vision and strategy, product development, and product marketing and management.

Mr. Heppelmann joined PTC in 1998 when the company acquired Windchill Technology, a Minnesota-based company that he co-founded and served as its chief technology officer. Before co-founding Windchill Technology, Mr. Heppelmann served as chief technology officer at Metaphase Technology.


Mr. Heppelmann attended University of Minnesota, where he earned a bachelor’s degree in mechanical engineering with an emphasis on computer-aided design.

Andrew Miller

Executive Vice President and Chief Financial Officer

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Andrew Miller is the executive vice president and CFO at PTC. In his current position, Mr. Miller is responsible for PTC’s worldwide Accounting, Financial Planning and Analysis, Tax and Treasury, Investor Relations, and Information Technology.


Mr. Miller joined PTC from Cepheid, a high-growth molecular diagnostics company, where he has served as Chief Financial Officer since April 2008. While at Cepheid, Miller built world-class finance and information technology teams and a nationally recognized investor relations program.

Mr. Miller’s career also includes financial leadership positions at Autodesk, MarketFirst Software, Cadence Design Systems, and Silicon Graphics. In each role, he helped build and shape strong teams focused on financial strategy and operations. As the Vice President of Finance and Chief Accounting Officer of Autodesk, Mr. Miller was part of the team that drove their business transformation effort focused on corporate growth, productivity improvements, and profit expansion.

Mr. Miller began his career at accounting firm Deloitte. Mr. Miller serves on the Board of Directors of iRobot, a leader in delivering robotic technology-based solutions. Mr. Miller also served on the Board of Directors of United Online, a leading provider of consumer products and services over the internet, from July 2014 to July 2016.


Mr. Miller holds a BSC in accounting from Santa Clara University.

Barry F. Cohen, Ph.D.

Executive Vice President, Chief Strategy Officer

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Barry F. Cohen, Ph.D. is the Chief Strategy Officer at PTC. In this position, Dr. Cohen drives strategy development and alignment across the company. He is responsible for PTC’s corporate strategy, corporate development and human resource organizations. Dr. Cohen also leads PTC’s global academic programs and corporate marketing organizations.


Dr. Cohen joined PTC in January 1998 when PTC acquired Computervision. Prior to the acquisition, he served with Computervision for four years as senior vice president for human development and organizational productivity. Before joining Computervision, Dr. Cohen was the president of Possibilities Inc., an executive consulting firm specializing in organizational change and executive coaching, where he served for thirteen years.

Dr. Cohen has authored or co-authored several books on leadership and organizational change, including The Wellness Sourcebook, Ethical Leadership, Leadership Myths and Realities, and The Possibilities Economy: New Capital Development. He has also published many professional articles and a series of training manuals.


Dr. Cohen earned his doctorate in logic and philosophy of science from the State University of New York @ Buffalo.

Andrew Timm

Chief Technology Officer

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Andrew Timm is PTC’s Chief Technology Officer (CTO). In this role he is responsible to drive technology innovation and vision, and to evangelize and ensure technology alignment and governance across the entire company.  Mr. Timm works with Executive Management to help grow the company through the use of technological resources ensuring the company's technology strategy serves its business strategy. Mr. Timm also leads the company’s formal Technology Council and works closely with technology leaders across the company.


Mr. Timm most recently served as Vice President, Technology Platform Group, where he energized the technical dimension of PTC’s IOT partner recruitment efforts, including creating the Flowserve pump demonstrator to showcase the power of ThingWorx Analytics. Since joining PTC in 1998, Mr. Timm has worked in multiple organizations including Windchill R&D, the Pre-Sales organization, and Global Services.

Mr. Timm briefly left PTC to start a PLM Services company that focused on deriving business value from PTC software, and subsequently joined Kalypso, a PTC systems integrator partner, where he initiated the company’s IoT practice and worked with ThingWorx® technology. 

Mr. Timm has authored several articles on the Internet of Things (IoT) and is highly regarded for his expertise on the subject.


Mr. Timm holds a bachelor of science degree in computer science and math from the University of Minnesota.

Craig Hayman

Chief Operating Officer (COO)

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Craig Hayman is COO at PTC and responsible for engineering, marketing, and sales and distribution of PTC’s ThingWorx® technology platform as well as its computer aided design, and product and service lifecycle management solutions. Mr. Hayman joined PTC in November 2015.


An accomplished technology executive, Mr. Hayman has more than 30 years of deep managerial expertise and leadership experience in enterprise technology, including cloud and SaaS-based solutions. His career has been one of transformational leadership.

Previously Mr. Hayman served as group president of the Solutions Group at PTC where he led a resurgence in PTC’s core solutions businesses while driving a majority of the sales of the company’s IoT technology platform. Mr. Hayman also led the successful introduction of a new generation of connected applications for the factory and product development, including the Navigate™ connected application, the fastest growing new product line in the company’s history.

Prior to joining PTC, Mr. Hayman was president of eBay’s enterprise business. During his tenure, he led the transformation of its retail-optimized omni-channel commerce business and its sale and separation from eBay to a consortium of buyers.

Mr. Hayman also served more than 15 years in senior leadership positions at IBM, including as worldwide general manager of IBM’s SaaS portfolio. During that tenure, he led the acquisition of more than a dozen companies, established IBM’s SaaS business, and greatly expanded the company’s overall commerce business.


Mr. Hayman earned a bachelor of science in Computer Science and Electronics from the University of London, United Kingdom.

Anthony Paul DiBona

Executive Vice President, Focused Solutions Group

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Anthony (Tony) DiBona is the Executive Vice President, Focused Solutions Group at PTC. In his current position, Mr. DiBona has management responsibility for the PTC Servigistics Business Unit, the PTC Retail Business Unit and the PTC Classic Products Group.


Mr. DiBona joined PTC in 1998 and since that time has served as Vice President, Global Business Partner Group, Vice President for Major Account Sales, EVP of the Global Support Group and most recently as EVP, Renewal Sales.

Prior to joining PTC, Mr. DiBona served at Data General Corporation where he managed the U.S. Sales organization. Before joining Data General in 1989, he spent eleven years with Unisys Corporation.


Mr. DiBona holds a master’s in business administration from Bentley University, where he also earned an undergraduate bachelor of science, business management degree.

Matt Cohen

Executive Vice President, Customer Success

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Matt Cohen is the executive vice president of Customer Success at PTC. His team is focused on making sure PTC clients realize full value from PTC solutions. In this position he leads success management, professional services, cloud services, and technical support. Mr. Cohen is also responsible for PTC’s subscription and support renewal sales.


Since joining PTC in 2001, Mr. Cohen has served in a series of leadership roles across the sales and services organizations. Within PTC's global services organization, Mr. Cohen has helped set sales, product and training strategy. He most recently led the company's worldwide consulting and training lines of business and cloud strategy. Mr. Cohen also built and oversaw the rapid growth of the company's PTC University business.


Mr. Cohen attended Harvard University where he earned a bachelor of arts in Psychology.

Aaron C. von Staats

Corporate Vice President, General Counsel

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Aaron von Staats is corporate vice president, general counsel and secretary for PTC. In this position, Mr. von Staats is responsible for worldwide legal and compliance matters, including corporate governance, securities, compliance, mergers and acquisitions, intellectual property, technology licensing, litigation, employment, real estate and corporate subsidiary management.


Mr. von Staats was appointed PTC’s General Counsel in 2003 after joining the company in 1997. Prior to joining PTC Mr. von Staats practiced as an associate with the Boston law firm Palmer & Dodge LLP. He began his legal career as a law clerk for the Honorable Paul J. Liacos, Chief Justice of the Massachusetts Supreme Judicial Court.

Mr. von Staats is a member of the Association of Corporate Counsel, the American Bar Association and the Boston Bar Association. He also serves as a board member of the not-for-profit organization City Year Boston and as a board member of the Arts & Business Council of Greater Boston.


Mr. von Staats attended Boston College Law School, where he earned his juris doctor.

He earned a bachelor of arts from the University of Massachusetts at Amherst.

Kathleen Mitford

EVP, Product and Market Strategy

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Kathleen Mitford is Executive Vice President, Product and Market Strategy, at PTC. In this role Kathleen is responsible for researching market opportunities and developing highly aligned and innovative product plans across both the ThingWorx Platform as well as the CAD/PLM/ALM/MFG/SLM solution offerings.


During Kathleen’s career at PTC she has held multiple strategic roles leading the segments, market research, competitive strategy and vertical teams. Kathleen recently transitioned from the role of General Manager, Products in the IoT Solutions Group, responsible for the leadership and strategy of PTC’s Digital Engineering, Manufacturing and Service Offerings. She previously served as Corporate Vice President of Strategy, where she was a driving force in PTC's Internet of Things (IoT) Strategy. Kathleen led PTC's transformation to adapt to this new opportunity for manufacturers; she worked with the executive team and Board of Directors to define the company’s long term strategy. Kathleen is actively involved in several strategic transformational programs and thought leadership campaigns, including research on how the IoT is transforming companies and competitions, resulting in two articles published in the Harvard Business Review.

She joined PTC in 2006 to drive the retail strategy and developed technologies and systems adopted by major retail chains. As a result, PTC became the industry leader in retail PLM and maintains that leadership market share position today. It also allowed PTC to enter a completely new industry from the company’s traditional engineering and manufacturing heritage.

As PTC heads to the Internet of Things and Augmented Reality, Kathleen’s ability to identify opportunities and threats along with strengths and weakness positions PTC’s Business Segments at a distinct advantage.


Kathleen attended the Philadelphia University in Philadelphia, PA, where she earned a bachelor of science.