At PTC, we use FlexNet Publisher as our chosen provider for License Management. To learn more about license types and systems at PTC, please review our licensing basis table for ‘PTC Creo & Other MCAD Products.’
Before you begin, it is crucial to check on the compatibility, hardware, and software requirements of FlexNet Publisher to ensure that you can successfully check-in or check-out licenses for usage. Be sure to review:
When you are ready to download FlexNet publisher, find the link under Additional Downloadable Software Updates in the Order or Download Software Updates webpage.
The Creo Installation Central Resource offers step-by-step instructions to perform common Creo tasks like installing license servers.
You can find more details between the two manager services (LMGRD and LMADMIN) in the FlexNet Publisher’s License Administration Guide (see link below in recommended resources).
To start, be sure to check your license entitlements with our PTC Licensing Tool or Request a License Report. When working with Creo, you'll need to manage licenses available at the company. This includes who, when and where a user checks in or checks out the license for usage. Review how to manage licenses using PTC Licensing Tool.
New license files for Creo are retrievable from the PTC Installation Assistant, as well as the PTC License Management Web tools, where you can request a license pack via email.
Note: Creo licenses are backward compatible (i.e., a newer release license can be used on older Creo versions). However, you must update the older license to a new release level when installing the new version.
If you have recently increased the number of licenses purchased or are a new customer, you will have to apply or update new license files on FlexNet Admin License.
These pages include written instructions and a video tutorial to guide you through the license update process for LMGRD and LMADMIN. You need to be signed into eSupport to access these pages.
In Creo, you can also borrow or reserve licenses for users in advance. Visit Advance License Setting (you need to be signed into eSupport to access this page) to learn more about:
Have a question? Submit your contact information and we’ll reach out within 1 business day. You’re never obligated to purchase or commit.