Article - CS46007

Creo Parametric and Windchill Workgroup Manager Windchill Cache Upgrade Compatibility, Downgrade Compatibility, Version Access Compatibility and Best Practices

Modified: 10-Jan-2024   


Applies To

  • Creo Parametric 1.0 to 10.0
  • Pro/ENGINEER and Creo Elements/Pro Wildfire 3.0 to Wildfire 5.0
  • Windchill PDMLink 8.0 to 13.0
  • Windchill ProjectLink 8.0 to 12.1
  • Windchill PDM Essentials 10.1 to 11.2
  • Pro/INTRALINK 8.x + 8.0 to 12.1
  • PTC Windchill Workgroup Manager (WWGM)

Description

  • What is the support policy regarding client cache upgrade, downgrade, access and application registry information when working with varying versions and maintenance releases of Creo Parametric, Windchill Workgroup Manager and Windchill where the version or maintenance release is different than what was used to initially create or last access the client cache?
  • Is it necessary to delete all the objects in the workspaces when upgrading Windchill PDMLink
  • Do Users need to check in all new or modified objects in all Workspaces when Windchill is switched from http to https? 
  • Will the user's server side workspaces and uploaded data remain intact
  • What is recommended on client side after changing the port for the Windchill Webserver
  • If a particular version and maintenance release of Creo Parametric or Windchill Workgroup Manager is used to access client cache which is outside of what is listed as supported in the resolution section of this document, there is a risk that Creo Parametric or Windchill Workgroup Manager may behave unexpectedly (i.e. exit prematurely, not show local modifications to models, etc.)
  • possible Errors while trying to connect Creo Parametric with the Windchill Server after an update/upgrade:
Attention - Connection to server is unavailable!
Invalid Server Location. Please change the Location field and try again
  • Client is unable to connect a 3rd Party Authoring Application (eg. SolidWorks) to Windchill PDMLink via the Workgroup Manager
  • Workspace browser functionality may fail to work correctly after updating the Windchill release, datecode or CPS, what is the best practice regarding browser and java cache when upgrading Windchill solutions
  • Creo Parametric and Windchill Workgroup Manager Windchill Cache Upgrade Compatibility, Downgrade Compatibility, Version Access Compatibility and Best Practices
  • Use same Windchill cache when upgrading from Creo Parametric to a higher version
  • After updating the datecode of Windchill PDMLink, workspaces can not be synchronized
  • After upgrading the releases of Creo Parametric and Windchill PDMLink, some assemblies cannot be opened completely. Creo can not find some components
  • Should local Windchill cache be deleted when upgrading Creo Parametric version
  • After upgrading Windchill PDMLink, Add to Workspace UI is missing components or actions
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