Answers and online help

• Search the Knowledge Base
• Troubleshooters and How-tos
• Help Center - Product Guides
• Supported Hardware Platforms
• Support Guide - Using Technical Support
• Support Website Help (PTC Community)
• Support Website Updates

Support cases and reported issues

• Manage Support Cases
• Open a Support Case
• Reported Issue Status - SPR Tracker
• Report Security Vulnerability

Ask the PTC Community

Product Support Home Page

• Creo Parametric

Support services

• Support Packages
• Extended Support
• Subscription Renewals - Contact
• Subscription Renewals - Submit Inquiry

Download software

Licenses

• License Management
• Licenses and Installations
• License Reports
• Business Summary
• Invoicing
• Renewals

Plan updates and upgrades

• Product Release Calendar
• Windchill Critical Patch Schedule
• Update Advisor - Compare Update Fixes
• Release Advisor

Proactive system scans and performance

• On-Demand System Scan
• Windchill PLUS Readiness Data Upload
• System Scan Recommendations
• Performance Advisor - System Dashboard
• My Product Alerts and Notifications

PTC cloud services

• PTC Cloud Status
• PTC Cloud Engagement Guide

Product guides and references

• Product Documentation
• Help Center - Product Guides
• Success Paths - Planning and Implementation Guides

Product Training

• Training Classes and Schedule
• Curriculum Guides by Product
• Get Certified on PTC Products
• PTC University Home

Developer guides and tools

• Vuforia Engine Developer Portal

Find a PTC partner

PTC Implementation Services