Article - CS188945

Client system and graphics hardware requirements for viewing 3D models in Creo View

Modified: 17-Jul-2026   


Applies To

  • Creo View 1.0 to 13.0
  • ProductView and Creo Elements/View 9.1 to 10.0
  • Creo Illustrate 1.0 to 13.0

Description

  • What are the minimum system requirements
  • What are the supported Graphics Cards for viewing 3D Models
  • Is there a minimum requirement for Creo View Graphics Adapter or driver
  • Do PTC recommend minimum hardware requirements for specific Creo View use cases, e.g. high performance, large assemblies, minimum memory
  • Troubleshooting graphics issues in Creo View, Creo View Batch (PVIEW_BATCH.exe), and Creo Illustrate 
  • Observed symptoms include:
    • Moving the Creo View design in the GUI is slow
    • Highlighting various components operates like a "scan" from bottom of screen to top
    • Some files are not displayed correctly in Creo View
    • Computer memory is highly impacted when viewing certain file
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