Before upgrading your Creo, review your existing system and determine the effects of upgrading. Be sure your hardware is ready to support the latest version.
Before you begin, complete this step:
When upgrading Creo, refer to our guidance on hardware and software requirements (access to this link requires logging into eSupport). Evaluate what your needs may be:
Depending on your needs and the extensions you choose, you will have different hardware requirements. Common examples of special hardware requirements are graphics cards for View Client and View Adapters or Creo Simulation.
Refer to the recommended resources below for links to hardware and software resources.
Recommended Resources for Hardware
Recommended Resources for Software
Recommended Resources
Our Creo software connects to our industry-leading PLM software, Windchill. When preparing for an upgrade, it is essential to think about your connections to a PLM system.
The key considerations to make:
Note: If you use Creo with a non-PTC PLM System, please refer to the documentation provided by the PLM company.
We know that product design in Creo is a highly collaborative process. You may choose to have multiple teams within a company or even a third-party partner contribute to your design. When making an upgrade, you should be cognizant of the current Creo versions used, align on version requirements between teams and partners, as well as map the potential compatibility change from the upgrade.
Creo Parametric models are fully forward compatible (i.e., models from an older Creo version can be opened in newer Creo versions, but not vice versa).
When working with other CAD systems, such as CATIA, NX, please be sure to review Creo Parametric system compatibility and version support information, as well as applications that support the connection.
Recommended Resources
Creo configurations and customizations allow you to set-up your environment just for you.
When upgrading, it is crucial to keep track of all configurations and customizations made beforehand, as well as review what configurations have changed, then re-configure (access to this link requires logging into eSupport) during the installation of the new software.
Recommended Resources
Find detailed technical documentation on Creo Parametric in our Help Center.
Visit PTC's Creo Community to get support Peer-to-Peer, from our product management and assistance teams. Share ideas, give feedback and browse the wealth of information on using Creo Parametric.
Need help from our support team? Log a case with eSupport using our Case Logger or find an answer using our new Creo Admin Troubleshooter tool.
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