Challenges JLG Industries, Inc., a leader in access equipment, faced challenges with translating their Operation & Safety manuals into 37 languages. The process was laborious, costly, and inefficient, involving many manual steps and unconnected tools, leading to duplication and high costs.
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JLG Industries transformed their translation process with Arbortext and Windchill, achieving remarkable efficiency. By automating and streamlining operations, they reduced manual steps from 15 to 3 and cut translation costs by half. This innovation not only saved 1,500-2,000 hours annually but also enhanced customer satisfaction significantly. The integration of these tools allowed for a single-entry, multi-language translation system, ensuring that each technical manual is up-to-date and available in 37 languages, ready to accompany JLG’s world-class access equipment.