You need a user account to use Vuforia Chalk. The administrator sets up user accounts in the Admin Center or through the Vuforia Chalk app.
Before you begin, complete these steps:
If you’re new to Vuforia Chalk, you need a user account to get started. An administrator can add new Chalk users through the Admin Center. There are two ways to add users: individually and in bulk. Learn more about inviting users from the link below.
When the admin invites users, they enter the following details:
You can always adjust this information later. Once an admin adds a new user, the user will receive an activation email from "Chalk-Registration@chalk.vuforia.com." It may be in the spam folder. If the user doesn’t activate their account within 7 days, the invite will expire. Users will learn more about accepting this invitation in the next step.
There are 3 types of roles with different permissions in Vuforia Chalk:
1. Primary administrator
2. Business administrator
3. Basic user
Any role type (primary administrator, business administrator, or basic user) can be assigned a premium license. A premium license allows users to generate Connect Codes and access Chalk for Desktop, Chalk for Hands-Free Devices, and Multi-Expert Sessions. Your organization may have purchased a limited quantity of premium licenses. An administrator can assign those premium licenses to users who need them.
|Standard License||Premium License|
|Chalk for Desktop||✘||✔|
If you have a premium license, you can also start a Chalk session with someone by sending them a unique Connect Code. They will need to download the Chalk app and enter the code to join your session. They do not need to create an account to join your session. You’ll learn how to use Connect Codes in a later step.
Open a case with PTC Technical Support using your Service Contract Number. Don’t have it? Ask the Community.
Find step-by-step instructions and information about using Vuforia Chalk in the Help Center.
Visit the PTC Community to get product assistance, share ideas, and browse information about using Vuforia Chalk.
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