Technology like Vuforia Chalk will help your organization improve support, decrease down time, and much more. However, for those who will use it, the changes may feel intimidating or disruptive. Take proactive steps to engage your end users (everyone who uses Chalk) and ease the transition.
Before you begin, complete these steps:
While it's important to communicate with the people in your organization, it's also imperative to listen to them. If communication is only coming from one direction, you risk overlooking valuable feedback, inventive ideas, or important concerns.
To help facilitate feedback, try one or more of the following methods:
Whichever method you choose, be sure frontline workers, managers, new trainees, project participants, and other stakeholders know how to express concerns, share ideas, and ask questions.
Advocate for Vuforia Chalk across your organization. If possible, get support from leadership and ask them to help you spread the news. Consider sharing updates with executive leaders, managers, trainees, and other end users as appropriate.
Whenever you communicate about Vuforia Chalk, tell them why you are implementing it. Know how to explain:
Prevent wrong assumptions by communicating the value this new technology will bring to your organization.
Document how, when, and to whom you will communicate throughout your project. Keep end users informed to help ease concerns about big changes.
Guidelines for creating a communication plan:
Change can be uncomfortable, but it's inevitable for your business to stay competitive. Implementing new technology like augmented reality is no different. There are ways to smooth the transition and build excitement about the new initiative.
One way to introduce Vuforia Chalk to end users is to show them its possibilities. Help audiences understand the technology by demonstrating how to use it. See examples of Chalk use cases. Explain how this will make their jobs easier and why it should matter to them.
A way to build excitement is to give end users an opportunity to interact with Vuforia Chalk firsthand. Early in the project, recruit end users to help test it. By involving end users early and listening to their ideas, you encourage them to advocate for the project on your behalf.
Open a case with PTC Technical Support using your Service Contract Number. Don’t have it? Ask the Community.
Find step-by-step instructions and information about using Vuforia Chalk in the Help Center.
Visit the PTC Community to get product assistance, share ideas, and browse information about using Vuforia Chalk.
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