Vuforia Chalk works on mobile devices, tablets, RealWear eyewear devices, and computers. Decide which devices are right for your organization.
Before you begin, complete these steps:
Vuforia Chalk works on a variety iOS and Android mobile devices and tablets, RealWear eyewear devices, and laptop and desktop computers. Review a list of compatible devices on the Vuforia Chalk Help Center. The list is updated regularly as software updates are released.
The best device for your situation depends on your use case and circumstances. Consider the environment where your employees will use Chalk. Do they need to keep their hands free? Do they need to draw Chalk Marks? Will they show their environment to other participants?
Determine which devices are best suited for your use case and participant types: which devices should the participant requesting guidance use, and which devices should the participant providing guidance use? Each device has its own considerations:
You will need some combination of mobile devices, tablets, RealWear eyewear devices, or computers to use Vuforia Chalk. These devices must be inventoried, maintained, secured, and updated—similar to other hardware employees use in their jobs. This responsibility typically falls on IT. If you’re using Chalk on devices that employees already have, this step may not be necessary.
There are many questions you must answer to determine the best device management plan for your needs:
Document your device management plan and share it accordingly. Most importantly, make sure the people who use the devices understand their role in maintaining them.
Vuforia Chalk releases software updates every month. We recommend installing the latest updates to each device in a timely manner.
You can configure the app to automatically update. If your organization prefers to limit the ability to update the software, determine who will be responsible and how updates will take place. You may use Mobile Device Management software to distribute updates. Remember: devices must be connected to the internet to receive updates.
Open a case with PTC Technical Support using your Service Contract Number. Don’t have it? Ask the Community.
Find step-by-step instructions and information about using Vuforia Chalk in the Help Center.
Visit the PTC Community to get product assistance, share ideas, and browse information about using Vuforia Chalk.
Have a question? Submit your contact information and we’ll reach out within 1 business day. You’re never obligated to purchase or commit.