Plan how you’ll measure success. To prove the results of your Vuforia Chalk project, you must measure key performance indicators: Determine your goals, define your plan, and establish your metrics and a clear baseline.
What are the goals of your Vuforia Chalk use case and how will you determine the project is successful? Establish measurable goals and quantifiable metrics. This will help you keep your project on track, gain momentum, and prove value.
Establishing clear goals also helps you:
Depending on your industry, there are a variety of metrics to consider for your use case. Some examples include:
Don't forget to also document "soft" metrics such as customer satisfaction, employee confidence, and overall progress of the usage of Chalk at your organization
After you identify the goals and metrics your organization will track, it’s important to document and share the measurement plan. In the measurement plan, include:
Before you start using Vuforia Chalk, you must document your organization's "as-is" state, known as baseline metrics. If you fail to establish baseline metrics, it will be difficult to measure whether your Vuforia Chalk project had a meaningful effect on your organization.
For example, if you're trying to improve service call rates, quantify how often calls occur and how long they take to resolve, using your current method. In this example, consider how long your service calls take on average: Does it meet your expectations? Are there any incidental costs involved, such as travel?
Establish your baseline metrics to help prove the value of your project. Create a spreadsheet or similar document to record your baseline metrics and track any updated metrics throughout the project timeline. This will help you show changes in your metrics as you go along.
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