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Communicate. Collaborate. Get it done.
Discover augmented reality-based remote assistance and quickly scale problem-solving guidance, support, and expertise to your factory operations and service teams. Vuforia Chalk combines advanced AR collaboration tools with real-time video communications to connect a field technician with an expert so that they can both see and discuss the situation at hand. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects in the real world, allowing the expert to guide the technician through a process, step-by-step.
Simple and intuitive
Download the Vuforia Chalk mobile app from public app stores, or get started with the Chalk web app without installing or integrating any software. Make your first call the same day you download with minimal setup and training time.
Multi-Expert Sessions
Include up to five participants in a single Chalk session to resolve your frontline problems quickly, effectively, and remotely. Facilitate real-time collaboration across the enterprise by connecting multiple tiers of expert support over a shared view of the problem at hand.
Leading computer vision technology
Chalk marries Vuforia’s powerful computer vision and real-time audio/video into a single application, enabling experts and technicians to collaborate more effectively from remote locations. Bring together AR and “see-what-I-see” remote assistance to keep employees connected, even when they can’t be in the same place at the same time.
Digital annotations that stick
Vuforia Chalk’s 3D environment mapping allows annotations and on-screen markup to “stick” to objects in the physical world, even as your technicians move around in their environment. Enable better communication between users with precise, highly accurate annotations that demonstrate clear and effective instructions and procedural guidance.
Safe and secure information
Vuforia Chalk’s video, audio, and images are encrypted end-to-end and no content is ever saved or stored on a cloud or server. A leading software-as-a-service (SaaS) solution hosted and delivered by Amazon Web Services, Chalk also has attained SOC2 Type I attestation.
Enable expert guidance anytime, anywhere
Chalk helps industrial enterprises rapidly scale the knowledge of service experts and operations technicians using the mobile devices they have today.
REDUCE COSTLY TIME ON SITE
Fix, repair, and resolve issues more quickly by enabling frontline workers with real-time AR support from your most experienced team members. Eliminate unnecessary travel costs and costs associated with repeat visits.
IMPROVE UPTIME AND EFFICIENCY
Reduce downtime and accelerate problem resolution by connecting your field technicians and customers to experts who can guide and mentor them through troubleshooting and repair processes.
INCREASE SAFETY AND COMPLIANCE
Keep field technicians safe as they maintain hazardous machinery and work environments by enabling experts to mark up a technician’s live view with callouts pointing to specific details, dangers, or steps to take to avoid errors and accidents.
ENABLE CUSTOMER SELF-SERVICE
Reduce customer downtime by empowering your customers to resolve on-site issues themselves. Connect your customers directly with the expert help they need to troubleshoot and resolve issues, fast.
Universal device support
Streamline your remote assistance capabilities with access to a multitude of devices that make it easier for frontline workers and remote experts to collaborate and drive better outcomes.
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Chalk for Mobile
Get your workforce started with AR today using an application designed to work with mobile devices and tablets already deployed in the field.
iOS 13 or later
Supported DevicesiPhone 6s, iPhone 6s Plus, iPhone SE, iPhone SE 2020, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad (5th generation, 6th generation and 7th generation), 9.7-inch iPad Pro, 10.5-inch iPad Pro, iPad Air (3rd generation and 4th generation), iPad Mini 5, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max, iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max, 11 inch iPad Pro (1st generation and 2nd generation), 12.9 inch iPad Pro (2nd generation, 3rd generation and 4th generation)
Android 8.0 or later
Supported DevicesGoogle Pixel 1, Google Pixel 2, Google Pixel 3, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8/S8+, Samsung Galaxy S9/S9+, Samsung Galaxy Note 8, Samsung Galaxy Note 9, Samsung Galaxy Note 10+ (including 5G and Note 10 Lite models), Samsung Galaxy Note 10 (including 5G models), Samsung Galaxy S20 Ultra (including 5G models), Samsung Galaxy S20+ (including 5G models), Samsung Galaxy S20 (including 5G models), Samsung Galaxy Tab S4, Samsung Galaxy A8/A8+, Samsung Galaxy S10, Samsung Galaxy S10e, Samsung Galaxy S10+, Samsung Galaxy A40, Samsung Galaxy A50, Samsung Galaxy A70, Samsung Tab S3 and more coming soon!
Starting with Chalk for Android v3.0 (Mar 2020) - Android tablets and phones we have not been able to verify first-hand can still use Chalk in an Audio/Video-only mode while allowing you to enable Full AR mode to verify compatibility yourself.
If you have a device you are interested in us verifying and supporting - let us know on our Vuforia Chalk Community site.Language Support
- Chalk standard user interface designed for English-reading users
- Chalk user-entered data can be stored and presented back in local languages
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Chalk for Desktop
- Accessible under https://connect.vuforia.com
Browser Support
- Google Chrome (MacOS and Windows) – 64-bit version
- Microsoft Edge - Chromium (Windows) BETA
Language Support
- Chalk standard user interface designed for English-reading users
- Chalk user-entered data can be stored and presented back in local languages
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Chalk for RealWear
- Accessible through RealWear Foresight Cloud or direct download from PTC Software Downloads
Supported Devices
- RealWear HMT-1 and HMT-1Z1
Language Support
- Chalk standard user interface designed for English-reading users
- Chalk user-entered data can be stored and presented back in local languages
- Accessible through RealWear Foresight Cloud or direct download from PTC Software Downloads
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Chalk Admin Center
Accessible under https://admin.vuforiachalk.com
Browser Support
- Google Chrome (MacOS and Windows)
- Apple Safari (MacOS)
- Mozilla Firefox (MacOS and Windows)
- Microsoft Edge - Chromium (Windows) BETA
- Microsoft Internet Explorer 11 (Windows)
Language Support
- Chalk standard user interface designed for English-reading users
- Chalk user-entered data can be stored and presented back in local languages
Case Studies
We wanted to focus on what we were good at. So, we wanted focus on providing the equipment expertise. We didn’t want to have to do any software development or worry about hardware requirements. So, a product like Vuforia Chalk—which doesn't even require us to do any installation on our end—makes it so attractive to deploy and so simple to scale up within the business."
Graeme Russell
Data-Driven Advantage at Howden