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Vuforia Chalk: Remote Assistance Powered by Augmented Reality

Bring your technicians and experts together to solve problems faster and more effectively.

Communicate. Collaborate. Get it done.


Discover augmented reality-based remote assistance and quickly scale problem-solving guidance, support, and expertise to your factory operations and service teams. Vuforia Chalk combines advanced AR collaboration tools with real-time video communications to connect a field technician with an expert so that they can both see and discuss the situation at hand. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects in the real world, allowing the expert to guide the technician through a process, step-by-step.




AR collaboration tools that drive value, fast

Vuforia Chalk makes augmented reality widely available and quickly accessible. Leverage the devices already in your employees’ pockets to enable better remote assistance and accelerate AR’s time to value in your enterprise.

Simple and intuitive

Leading computer vision technology

Digital annotations that stick

Safe and secure information

Simple and intuitive

Download the Vuforia Chalk mobile app from public app stores, or get started with the Chalk web app without installing or integrating any software. Make your first call the same day you download with minimal setup and training time.

Leading computer vision technology

Chalk marries Vuforia’s powerful computer vision and real-time audio/video into a single application, enabling experts and technicians to collaborate more effectively from remote locations. Bring together AR and “see-what-I-see” remote assistance to keep employees connected, even when they can’t be in the same place at the same time.

Digital annotations that stick

Vuforia Chalk’s 3D environment mapping allows annotations and on-screen markup to “stick” to objects in the physical world, even as your technicians move around in their environment. Enable better communication between users with precise, highly accurate annotations that demonstrate clear and effective instructions and procedural guidance.

Safe and secure information

Vuforia Chalk’s video, audio, and images are encrypted end-to-end and no content is ever saved or stored on a cloud or server. A leading software-as-a-service (SaaS) solution hosted and delivered by Amazon Web Services, Chalk also has attained SOC2 Type I attestation.

Enable expert guidance anytime, anywhere

Chalk helps industrial enterprises rapidly scale the knowledge of service experts and operations technicians using the mobile devices they have today.




Fix, repair, and resolve issues more quickly by enabling frontline workers with real-time AR support from your most experienced team members. Eliminate unnecessary travel costs and costs associated with repeat visits.


Reduce downtime and accelerate problem resolution by connecting your field technicians and customers to experts who can guide and mentor them through troubleshooting and repair processes.



Keep field technicians safe as they maintain hazardous machinery and work environments by enabling experts to mark up a technician’s live view with callouts pointing to specific details, dangers, or steps to take to avoid errors and accidents.



Reduce customer downtime by empowering your customers to resolve on-site issues themselves. Connect your customers directly with the expert help they need to troubleshoot and resolve issues, fast.

Universal device support

Streamline your remote assistance capabilities with access to a multitude of devices that make it easier for frontline workers and remote experts to collaborate and drive better outcomes.

  • Chalk for Mobile

    Get your workforce started with AR today using an application designed to work with mobile devices and tablets already deployed in the field. Learn more about supported devices.

    OS Support:
    iOS 13 or later and Android 7.0 or later

  • Chalk for Desktop

    Connect your frontline workers on-site or in the field with subject matter experts that use desktop or laptop computers in remote offices. Learn more about supported browsers.

    Browser Support:
    Google Chrome and Microsoft Edge

  • Chalk for RealWear

    Provide access to remote guidance with a hands-free device, so your frontline workers can complete tasks safely and efficiently. Learn more about Chalk for RealWear.

    Supported Devices:
    RealWear HMT-1 and HMT-1Z1

Case Studies

Toyota Motor Corp

Toyota enables improved communication across teams with Vuforia's remote assistance tool

Read Case Study


Howden enhances customer support across the globe with augmented remote assistance

Read Case Study

BID Group

BID Group streamlines service operations and improves customer experiences with Vuforia Chalk

Read Case Study

Rockwell Automation

Rockwell Automation keeps customer’s production schedule moving during critical time using Vuforia Chalk

Read Case Study

Quotation Mark

We wanted to focus on what we were good at. So, we wanted focus on providing the equipment expertise. We didn’t want to have to do any software development or worry about hardware requirements. So, a product like Vuforia Chalk—which doesn't even require us to do any installation on our end—makes it so attractive to deploy and so simple to scale up within the business."

Graeme Russell
Data-Driven Advantage at Howden

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Get started with a free 30-day trial of Vuforia Chalk.

Provide expert support at scale with AR remote assistance

Discover how Vuforia Chalk can scale across your enterprise with key features like:

  • Unlimited AR-enabled video calls
  • Unique connect codes that make starting calls quick and easy
  • Centralized user management and a company user directory for direct connections
  • Chalk for Desktop support for remote experts
  • Admin dashboard and analytics
  • 24/7 technical support
  • Single sign-on capabilities
*Vuforia Chalk access is free for 30 days after the account has been provisioned. There is no obligation to purchase a subscription once the free access period ends.

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