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Communicate. Collaborate. Get it done.
Discover augmented reality-based remote assistance and quickly scale problem-solving guidance, support, and expertise to your factory operations and service teams. Vuforia Chalk combines advanced AR collaboration tools with real-time video communications to connect a field technician with an expert so that they can both see and discuss the situation at hand. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects in the real world, allowing the expert to guide the technician through a process, step-by-step.
Simple and intuitive
Download the Vuforia Chalk mobile app from public app stores, or get started with the Chalk web app without installing or integrating any software. Make your first call the same day you download with minimal setup and training time.
Leading computer vision technology
Chalk marries Vuforia’s powerful computer vision and real-time audio/video into a single application, enabling experts and technicians to collaborate more effectively from remote locations. Bring together AR and “see-what-I-see” remote assistance to keep employees connected, even when they can’t be in the same place at the same time.
Digital annotations that stick
Vuforia Chalk’s 3D environment mapping allows annotations and on-screen markup to “stick” to objects in the physical world, even as your technicians move around in their environment. Enable better communication between users with precise, highly accurate annotations that demonstrate clear and effective instructions and procedural guidance.
Safe and secure information
Vuforia Chalk’s video, audio, and images are encrypted end-to-end and no content is ever saved or stored on a cloud or server. A leading software-as-a-service (SaaS) solution hosted and delivered by Amazon Web Services, Chalk also has attained SOC2 Type I attestation.
Enable expert guidance anytime, anywhere
Chalk helps industrial enterprises rapidly scale the knowledge of service experts and operations technicians using the mobile devices they have today.
REDUCE COSTLY TIME ON SITE
Fix, repair, and resolve issues more quickly by enabling frontline workers with real-time AR support from your most experienced team members. Eliminate unnecessary travel costs and costs associated with repeat visits.
IMPROVE UPTIME AND EFFICIENCY
Reduce downtime and accelerate problem resolution by connecting your field technicians and customers to experts who can guide and mentor them through troubleshooting and repair processes.
INCREASE SAFETY AND COMPLIANCE
Keep field technicians safe as they maintain hazardous machinery and work environments by enabling experts to mark up a technician’s live view with callouts pointing to specific details, dangers, or steps to take to avoid errors and accidents.
ENABLE CUSTOMER SELF-SERVICE
Reduce customer downtime by empowering your customers to resolve on-site issues themselves. Connect your customers directly with the expert help they need to troubleshoot and resolve issues, fast.
Case Studies
We wanted to focus on what we were good at. So, we wanted focus on providing the equipment expertise. We didn’t want to have to do any software development or worry about hardware requirements. So, a product like Vuforia Chalk—which doesn't even require us to do any installation on our end—makes it so attractive to deploy and so simple to scale up within the business."
Graeme Russell
Data-Driven Advantage at Howden