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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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| Case Management Enhancements |
Multiple images, along with text can be inserted in Case Comments on the Case Viewer to provide clearer context for your technical issues. Images can be either copied and pasted from the system or dragged and dropped.
Inline images in Case Comments:
The inserted image along with the text appear under Case History:
Please note: Inline images cannot be provided for an ITAR or CUI or NDA flagged case.
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