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| Introduction |
Welcome to PTC’s enablement guide for the new Case Viewer available for a subset of customers beginning Jan 23, 2025. This guide is designed to introduce you to the Case Management Enhancements introduced in the Case Viewer. Use the left-column menu options to view the enhancements in detail.
The new Case Viewer will be rolled out in 3 waves, starting with a select group of customers in the initial phase. First rollout will be available in English, with additional language handling in subsequent rollouts.