Success Path
Everything you need to get started with augmented reality

Evaluate the Project

Once your augmented reality experience has been running for a few weeks, evaluate how the project unfolded. Gather your AR team for a meeting or workshop to discuss their experiences and opinions. Look for opportunities to improve on your next AR project.

Complete project retrospective

After you deploy augmented reality, evaluate how the project unfolded. Gather feedback from the project team, employees who helped test the AR experience, employees who are now using it, and anyone else involved in AR.

Explore questions like:

  • What went well?
  • What was challenging?
  • How can we improve as we expand augmented reality?
  • Were there any skillsets missing from the project team?
  • Was the timeline appropriate?

The project retrospective will help you identify opportunities to improve processes, reallocate resources, or change your approach.

Evaluate AR devices

Now that employees are utilizing AR to perform their jobs, determine whether the devices they’re using are ideal (mobile devices, tablets, or eyewear devices). Get feedback from a diverse range of AR users. If possible, observe them using the AR experience in their real-world environment.

Explore questions like:

  • What challenges arise when someone is using the device?
  • If using multiple devices, do users prefer one versus another?
  • Does the person using the device experience any physical discomfort?
  • Are the devices performing as expected?
  • If using a mobile device or tablet, would a hands-free eyewear device work better?

The feedback you receive will help you make decisions about devices for future AR projects. As you expand AR, you may consider adopting an additional device or retiring an existing device.

Evaluate the AR experience

Now that employees are using AR to perform their jobs, determine whether the AR experience meets their needs. Get feedback from a diverse range of AR users and their managers. If possible, observe them using the AR experience in their real-world environment.

Explore questions like:

  • Does the AR experience help employees perform a task better, faster, or more accurately?
  • What challenges arise when someone is using the AR experience?
  • How do employees feel about using AR in their role?
  • Are there any barriers for employees to use AR? Anything confusing?
  • Are there any features or capabilities missing? Or other suggestions for improvement?

This feedback will help you improve an existing AR experience and build new and improved experiences for users. Consider gathering a group of AR users for a meeting or workshop to discuss their experiences and opinions. This is also an opportunity to gather data you will need to measure success for your AR project.

We recommend gathering user feedback on an ongoing basis. Empower employees to request enhancements, report issues, and share their reactions to AR. It’s crucial to deliver feedback to the appropriate teams, who will prioritize and act on enhancement requests and resolve issues.

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