• idc beyond service value

Beyond Service Value: How the IoT Powers Servitization Transformation Across the Enterprise

Industry analyst IDC looks at how manufacturers are rethinking ways to deliver additional value to customers through IoT-connected data.


IoT-connected data from products and equipment is driving differentiation, collaboration, and servitization across the industry.

In this new industry paper, Beyond Service Value: The IoT Powers Transformation Across the Enterprise Analyst Connection, experts from IDC answer questions about how today’s manufacturers are:

  • Optimizing the IoT to improve customer service and value, along with moving towards transformative investments and innovations
  • Increasing the value of their IoT-connected data from products and equipment
  • Breaking down silos of service and moving toward enterprise-wide product as a service initiatives and similar servitization transformations
The IoT Powers Transformation Across the Enterprise