Beyond Service Value: How the IoT Powers Servitization Transformation Across the Enterprise
Industry analyst IDC looks at how manufacturers are rethinking ways to deliver additional value to customers through IoT-connected data.
IoT-connected data from products and equipment is driving differentiation, collaboration, and servitization across the industry.
In this new industry paper, Beyond Service Value: The IoT Powers Transformation Across the Enterprise Analyst Connection, experts from IDC answer questions about how today’s manufacturers are:
Optimizing the IoT to improve customer service and value, along with moving towards transformative investments and innovations
Increasing the value of their IoT-connected data from products and equipment
Breaking down silos of service and moving toward enterprise-wide product as a service initiatives and similar servitization transformations
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