The State of IIoT 2018 Industrial Internet of Things (IIoT) technology has established itself at the core of digital transformation strategies for enterprises across industries. PTC’s State of Industrial Innovation research series examines IIoT deployments from the business value to use cases, deployment preferences, and beyond. Explore research findings and learn about the future of IoT. 

Adoption by Industry

Which industries are moving quickly to capitalize on the IIoT opportunity?

Conveyor Belt
Industrial Products
Automotive
Automotive
Electronics High Tech
Electronics & High Tech Hardware
Software
Software
Utilities
Utilities
A_D
A&D
Other
Other
Medical
Medical Devices
Retail Consumer
Retail & Consumer

IIoT Use Case Distribution by Role

How is IIoT being applied to produce business results?

Design

Design for Connectivity - 1%

Design products, software, systems and systems of systems for connectivity.

Design

Digital Design Review - 1%

Integrate CAD, PLM, product data into AR or VR experiences to enable design reviews with dispersed teams for real-time collaboration.

Design

Digital Twin - 1%

Digitally represent a manufactured product that is connected to the physical counterpart so as to analyze real world usage data and configurations for future sales, recalls, or product update opportunities.

Design

Engineering System Visibility - 1%

Collect and monitor data from multiple, diverse design systems to deliver real time insights.

Manufacturing

Manufacturing Use Case:

Manufacturing Operational Intelligence - 28%

Collect data from multiple, diverse systems and assets to create a dashboard that monitors a manufacturing process and delivers real time insights.

Manufacturing

Manufacturing Use Case:

Predictive Maintenance for Manufacturing - 7%

Collect operational asset information (sensor readings, service history, environmental conditions) and use analytical models to predict when an asset will be ready for maintenance vs. a reactive (break fix) maintenance approach.

Manufacturing

Manufacturing Use Case:

Asset Health Monitoring - 3%

Monitor and track factory asset health and performance, and deploy machine learning to assess non-standard activity based on known patterns (anomaly detection), so as to deliver insights via unified real-time visibility of KPIs.

Manufacturing

Manufacturing Use Case:

Quality Monitoring and Verification - 1%

Monitor product quality in real-time with notifications or alerts for anomalies.

Manufacturing Use Case:

Inventory Material & Tool Tracking - 1%

Monitor inventory so as to optimize logistics, maintain inventory levels, prevent quality issues, detect theft, etc.

Manufacturing

Manufacturing Use Case:

Digital Instructions - 2%

Deliver digital content (i.e., work instruction, manufacturing processes, work instructions, safety procedures) via 3D or augmented reality in order to improve training, quality validation, maintenance execution, and operations monitoring.

Manufacturing

Manufacturing Use Case:

Manufacturing Operations Safety - 0%

Monitor and track the operating conditions and environment on the factory floor, so as to identify human and asset safety concerns/hazards. Deliver real-time insights, warnings, and remedial instructions, potentially via AR experiences.

Market And Sell

Sales & Marketing Use Case:

Flexible Business Models - 0%

Integrate product usage and performance data to enable usage, performance, or outcome based pricing and subscription models that create disruptive business models, and increase value captured and market penetration opportunities.

Market And Sell

Sales & Marketing Use Case:

Usage-Based Marketing & Upsell - 0%

Analyze usage and condition data across products and customers to trigger automated cross-sell and up-sell alerts and identify opportunities for new market segments, products, or services which align to customer needs.

Market And Sell

Sales & Marketing Use Case:

Connected Consumable Resupply - 0%

Connect and analyze product usage and consumable data to create inventory-based consumable resupply models which enhance the customer's experience and create new revenue streams.

Service

Service Use Case:

Remote Monitoring - 9%

Track products remotely by location, performance, utilization, and condition to monitor, troubleshoot, and diagnose issues.

Service

Service Use Case:

Asset Maintenance - 4%

Real-time monitoring of equipment and machinery for onsite preventative maintenance and repair of operational assets.

Service

Service Use Case:

Remote Service - 4%

Expand real-time product and asset monitoring with embedded diagnostics to enable remote access, remote service of assets including bi-directional file transfer or remote software updates.

Service

Service Use Case:

Predictive Maintenance / Service - 4%

Collect service product information (sensor readings, service history, environmental conditions) and use analytical models to predict when a machine will be ready for service vs. a reactive (break fix) service approach.

Service

Service Use Case:

Service Systems Visibility - 1%

Create a service dashboard to deliver real time service insights by collecting data from multiple, diverse systems.

Operations

Operations Use Case:

Asset Monitoring - 7%

Monitor and track health and performance of operational assets (mobile or fixed), and deploy machine learning to assess non-standard activity based on known patters (anomaly detection), so as to deliver insights via unified real-time visibility of KPIs.

Operations

Operations Use Case:

Operational Intelligence - 3%

Collect data from multiple, diverse systems and assets to create a dashboard that monitors an operational process and delivers real-time insights.

Operations

Operations Use Case:

Connected Operations Systems Intelligence - 1%

Create a dashboard to collect data from multiple, diverse systems and deliver real time operational insights.

Operations

Operations Use Case:

Predictive Maintenance for Operations - 1%

Collect operational asset information (sensor readings, service history, environmental conditions) and use analytical models to predict when an asset will be ready for maintenance vs. a reactive (break fix) maintenance approach.

Operations

Operations Use Case:

Inventory/Warehouse Mgmt. & Tools Tracking - 1%

Monitor inventory so as to optimize logistics, maintain inventory levels, prevent quality issues, detect theft, etc.

Operations

Operations Use Case:

Operations Safety - 1%

Monitor and track the operating conditions and environment in/around an operations process, so as to identify human and asset safety concerns/hazards. Deliver real-time insights, warnings and remedial instructions, potentially via AR experiences.

End Consumers

Customer Use Case:

Remote Operation - 1%

Enable customers to remotely control and optimize their products and assets to reduce operational costs, mitigate safety risks, improve business processes, and increase employee and customer satisfaction.

End Consumers

Customer Use Case:

Product Customization - 0%

Customers remotely add or remove features, integrate with other applications, change operating parameters to enhance their experience or product performance.

End Consumers

Customer Use Case:

Usage and Performance Benchmarking - 0%

Customers monitor and analyze the usage and condition of products or benchmark with anonymized peers to uncover opportunities for improvement.

End Consumers

Customer Use Case:

Customer Self Service - 0%

Customers diagnose and resolve issues themselves via AR experiences or connected applications to maximize product availability and uptime and improve customer satisfaction.

Industrial IoT Adoption Across The Enterprise

What roles and users are enterprises focused on enhancing with IIoT first?

Deployment / Hosting Environment

Where is IIoT technology being hosted and deployed?

On-Premises
Public Cloud
PTC Hosted
I Do Not Know

Expected Go-Live Timeline

When do enterprises project their IIoT pilots will move to production?

Data Sourcing

What data sources are being utilized within IIoT solutions?

Edge Devices
Edge Devices
Iot Gateway
Iot Gateway
Enterprise System
Enterprise Systems
Cloud Platform
Cloud Platform
Other
Other

Transform your business with the ThingWorx IIoT platform

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