Make sure the people who support and use your ThingWorx applications are ready for go-live.
Update existing documentation with design changes. This documentation is crucial for supporting and using ThingWorx. We recommend that you document the solution as you build it. Compile the various documentation pieces your team created throughout the project.
Documentation should include:
Keeping the documentation updated will help ensure success with your ThingWorx application.
Provide updated training to admins who did not participate in upgrading ThingWorx. Make sure they’re familiar with the application documentation and understand the solution updates. With the right documentation and training, your support team can resolve issues quickly.
Ensure your end-users know:
Inform end users when the upgrade goes live. A few weeks after deployment, follow up with them to gather feedback.
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