"

Service Lifecycle Management

An end-to-end solution for growing your after-sales service business.

A Strategic Approach to After-Sales Service

Service lifecycle management (SLM) is the practice of aligning service parts management, technical communication, field service management, and product support operations to maximize customer uptime.

Transform Your After-Sales Service Organization

Missing parts, outdated technical documentation, poor first-time fix rates, and other issues hamper your ability to grow your after-sales business. To overcome these issues, you must transform the way you:

  • Manage service parts.
  • Create, manage, and deliver up-to-date service information.
  • Predict and prevent product failures.

Service Lifecycle Management Solutions

Acquire the capabilities needed to turn your service organization into a sustainable, growing operation.

Service Parts Management

Service Parts Management

Get the right part to the right place at the right time while minimizing inventory costs.
Service & Parts Information

Service & Parts Information

Tools to help you create, manage, and deliver accurate technical documentation to your service organization.
Remote Condition Monitoring

Connected Field Service

Gather real-time utilization data from connected products to predict and prevent downtime.

What is the Service Transformation?

Connected technologies and innovative service strategies are key to growing service revenue streams. How can your service organization leverage the IoT? Learn more about PTC’s approach to the Service Journey.

Contact a PTC SLM Expert

Transform your service organization into a growing, profitable business.
Contact an Expert Now