• PTC WARRANTY

Warranty Management Software – PTC iWarranty

Gain a strategic view of product and service knowledge with Best-in-Class Warranty Management Software. Find out how you can minimize risk, accelerate time to value, and ensure maximum return on your investments.

Learn how to overcome today’s warranty challenges

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  • High warranty cost and lower service revenue due to inefficient warranty processes
  • Low warranty reimbursements recovered from suppliers
  • Inefficient product return process causes delays in returns
  • Need to track manufacturer & OEM service status of recall campaigns from start to finish
  • Inadequate inspection processes result in poor product quality & high warranty costs
  • Delays in ordering of parts & lack of visibility of orders requires manual processing and tracking
  • Erroneous claims being submitted & unnecessary repairs processed due to lack of systematic rules to validate correct part claims

IDC MarketScape Names PTC a Leader in Warranty and Service Management

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In the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-2020 Vendor Assessment, PTC was named a leader due to being a proven provider of end-to-end capabilities.


iWarranty Capabilities

 

iWarranty streamlines and automates all of the key aspects of warranty management to help reduce costs

 


Claims & Returns Management


Supplier Recovery


Parts & Service Order Management


Warranty Analytics

Transform Your Warranty Management

Minimize Risk, Accelerate Time-to-Value, and Ensure Maximum Return On Your Investments

Take the Next Step with iWarranty

PTC Warranty and Contract Management automates warranty chain processes to optimize product and warranty performance. This is achieved by standardizing warranty coverage and business rules, and then managing warranty claims, returns and supplier recovery centrally. The closed-loop feedback enables manufacturers to take feedback directly from the field to enable timely and continual product improvement, thereby reducing future warranty costs.



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