Warranty Management S...
Learn how to overcome today’s warranty challenges
- High warranty cost and lower service revenue due to inefficient warranty processes
- Low warranty reimbursements recovered from suppliers
- Inefficient product return process causes delays in returns
- Need to track manufacturer & OEM service status of recall campaigns from start to finish
- Inadequate inspection processes result in poor product quality & high warranty costs
- Delays in ordering of parts & lack of visibility of orders requires manual processing and tracking
- Erroneous claims being submitted & unnecessary repairs processed due to lack of systematic rules to validate correct part claims
IDC MarketScape Names PTC a Leader in Warranty and Service Management
In the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-2020 Vendor Assessment, PTC was named a leader due to being a proven provider of end-to-end capabilities.
Analysts Perspective Reports – Warranty Management
iWarranty Capabilities
iWarranty streamlines and automates all of the key aspects of warranty management to help reduce costs
Claims & Returns Management
Supplier Recovery
Parts & Service Order Management
Warranty Analytics
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