IDC Technology Spotlight | Warranty Management

Warranty management is an untapped opportunity for many manufacturers and service organizations to drive enhanced customer value, new revenues, and product innovation.



Warranty Management Drives Service Innovation and Product Quality

This IDC Technology Spotlight highlights how manufacturers must enhance capabilities to support warranty management to improve service execution and product innovation with the goal of delivering more value to customers, newer paths to revenue, and greater visibility for suppliers, dealers, and internal teams.

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