Delight Your Customers

What does Servigistics do? Optimize your inventory to ensure you have the right part in the right place at the right time for the right price. In today’s smart, connected world customers demand so much more from the products they own, operate or use. They want outcomes and experiences and when service is required, only the best service experience will suffice. It is more important than ever to optimize your service supply chain. Delight your customers more profitably with Servigistics!

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Undisputed Leadership

IDC’s Service Parts Management MarketScape has been published with Servigistics ranked as a Leader. “…[Servigistics] goes beyond basic planning needs to ensure complicated service supply chains can be managed without disruption...”

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. 


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Servigistics Success Stories

Servigistics empowers organizations to increase asset uptime, service parts availability and sustain a thriving service business.


Metso Implements Servigistics in the Cloud to Unearth Value from its Global Supply Chain

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Qantas Airlines Achieves a 94% Part Availability Rate with Servigistics

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Pratt and Whitney

Pratt & Whitney Successfully Upgrades from MCA to Servigistics

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JLG Takes a Fresh Look at Service Parts Pricing

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HiKOKI Power Tools

HiKOKI Power Tools’ Inspiring Service Transformation from Inefficient to Optimized

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General Motors

General Motors is Using Data and Smart Analytics to Create a Global Parts Pricing Strategy

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Embraer Soars Using Servigistics to Support its Growing Aftermarket Business

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Meet Our Experts

Servigistics is trusted by more clients than any other service parts optimization solution. The experience of our principal thought leaders spans every vertical, capability, best practice and innovation.

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Explore Our Legacy

Explore 39 years of past performance with purpose-built innovations that make up the undisputed industry leading service parts optimization solution.

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Optimize Your Service Supply Chain

Delight your customers more profitably and deliver increased asset uptime, utilization and customer satisfaction! Contact our experts today to discuss how Servigistics can optimize your service supply chain.

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