Driving business growth by using data strategically
Schneider Electric used ServiceMax to help collect service data that touches almost every aspect of their business, resulting in €65m of additional business won.
Read Their StoryAs an asset-centric field service management leader, ServiceMax products continue to innovate and evolve based on industry changes and customer needs. ServiceMax customers are digitally transforming how service is planned, managed, and improved. Shift from a reactive, break-fix model to operating with greater insights and knowledge. Leverage a proactive service model to minimize unplanned downtime and deliver a superior customer experience.
Leveraging 16+ years of field service expertise, ServiceMax’s field service management products are purpose-built for asset-centric industries. These products offer features, services, and integrations that accelerate digital transformation spanning the service lifecycle.
Improve asset uptime with optimized in-person and remote service
Leverage IoT-connected service to enable remote diagnostics, efficient service, and accurate failure predictions—enabling you to deliver more uptime, while helping techs service assets remotely.
Boost technician productivity with the latest mobile tools
Asset performance is important to many stakeholders—not just service. Engineering can verify that designs perform to spec, sales gets customer usage data, and end users know their investments are effective and efficient.
Minimize unplanned downtime with a proactive maintenance strategy
Implement the best proactive maintenance (PM) strategy with various plans and automated work order creation to rightsize your maintenance work, lower costs, and extend the life of your equipment.
Deliver an exceptional customer experience with customer self-service capabilities
Giving customers the capability to self-serve, along with access to the real-time data that field techs and front-office staff have, leads to boosted retention rates, higher customer LTV, and more.
Schneider Electric used ServiceMax to help collect service data that touches almost every aspect of their business, resulting in €65m of additional business won.
Read Their StoryB. Braun turned to ServiceMax to achieve reliable and harmonized data, while deploying their service business.
Read Their StoryPitney Bowes found a way to create a unified CRM and to support their field service team in a centralized, trackable, scalable way with ServiceMax.
Read Their StoryLiftOne leveraged ServiceMax to improve the technician experience, reduce invoicing delays and inaccuracies, and drive higher customer loyalty.
Read Their StoryServiceMax Core is purpose-built for asset-centric industries, offering features, services, and integrations that help customers improve asset uptime, boost technician productivity, and deliver metric
Explore ServiceMax CoreAsset 360 for Salesforce helps Salesforce customers to adopt an asset-centric approach to field service management to increase revenue, efficiency, and agility to market and regulatory shifts.
Explore Asset 360FieldFX provides energy customers with greater visibility to improve process efficiency, while reducing revenue leakage by enabling field and office teams to stay connected—even when offline.
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