Augmented Reality is transforming service and driving unprecedented value
Augmented Reality (AR) will play a pivotal role in the evolution of the industrial enterprise
Organizations are already leveraging AR technology to gain
strategic advantage, enable their field technicians and
improve customer satisfaction with turnkey technology—all
while utilizing existing data.
In addition to enhancing field service, AR can help facilitate
knowledge transfer and development across your service
organization. Today, with a large percentage of the workforce
nearing retirement age, knowledge transfer is a major concern.
Remote assisted guidance applications can deliver veteran
technicians down to the shop floor virtually—without the cost
and time of physically travelling on-site.
AR also provides a compelling alternative to traditionally printed
service documents. Manuals are often outdated, cumbersome
to use and expensive to maintain. But with interactive AR
guidance and training, your new hires will be more engaged,
enjoy a shorter learning curve, and can easily reference
step-by-step instructions if they have a question in the field.
74% of manufacturing executives identified service as a significant driver of future revenues*