Augmented reality (AR) is helping industrial enterprises
upskill workers by replacing traditional training and
guidance materials with more effective, immersive
experiences. Organizations around the world—and
particularly those with operations spanning multiple
geographies—are quickly becoming smarter, faster, and
leaner using AR.
IDC estimates that companies will
spend $19.2 billion on hardware,
software, and services relating to
AR in 20191.
Implementing an AR solution requires proper planning,
including identifying the technology that will best fit
your needs, as well as how it will be adapted into existing
process, workflows, and systems. Relative to other
operational technology innovations, AR has a much
faster time-to-value that can be achieved with little
programming expertise depending on the solution. But
like any industrial technology, AR must be implemented
properly for successful adoption. From proof of concepts
and functional pilots, to fully-deployed, scalable
solutions, this white paper details the critical steps that
will guide AR project owners through getting started with
industrial AR and achieving the fastest possible ROI.
Identify the Business Case
Organizations that have already implemented AR
are seeing measurable ROI in several areas of their
business, including training, manufacturing, service,
and sales and marketing. Growing numbers of retiring
workers and inefficient and costly to maintain training
materials and service documentation are common
challenges that can hamper workforce efficiency. Offering
capabilities such as remote over-the-shoulder guidance,
virtual demonstrations that provide full-scale product
visualization, and step-by-step procedural guidance or
instructions, AR can solve these challenges, along with
many others—when correctly implemented.
To better understand where AR can provide the greatest
value to your business, you first need to determine your
biggest pain points.