Augmented Reality: A Winning Strategy for Service Augmented Reality is transforming service and driving unprecedented value



Service organizations are already leveraging AR technology to gain a strategic advantage, educate field technicians and improve customer satisfaction.

This eBook explores how by leveraging AR for service, organizations can:

  • Increase productivity improve first-time fix rates with immersive, interactive, step-by-step instructions
  • Improve knowledge transfer through engaging experiences based on in-house expertise
  • Reduce service costs and improve processes by ensuring technicians always have access to the latest instructions (as opposed to outdated, expensive printed manuals)
  • Increase service revenue by providing faster, better service to improve customer satisfaction


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