Service Lifecycle Management Software An end-to-end solution for growing your after-sales service business.

A Strategic Approach to After-Sales Service

Service lifecycle management (SLM) is the practice of aligning service parts management, technical communication, field service management, and product support operations.

Transform Your After-Sales Service Organization

Missing parts, outdated technical documentation, poor first-time fix rates, and other issues hamper your ability to grow your after-sales business. To overcome these issues, you must transform the way you:

  • Manage service parts.
  • Create, manage, and deliver up-to-date service information.
  • Predict and prevent product failures.

Customer Success Stories

What is the Service Transformation?

Connected technologies and innovative service strategies are key to growing service revenue streams. How can your service organization leverage the IoT? Learn more about PTC’s approach to the Service Journey.

Learn More

Resources

Service Performance Assessment

Receive custom insights and recommendations for your after-sales service organization.

Take Our Assessment

Service Lifecycle Management Products

Explore the technologies behind the world’s most innovative aftermarket service operations.

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Receive monthly news and insights into aftermarket service practices.


Start Your Service Journey

Harness the IoT, augmented reality, and other cutting-edge technologies to evolve your service operation.


Aftermarket Service Blog

Read articles and Q&As written by our service parts and technical communication experts.

Contact a PTC SLM Expert

Transform your service organization into a growing, profitable business.