Service lifecycle management (SLM) is the practice of aligning service parts management, technical communication, field service management, and product support operations.
Missing parts, outdated technical documentation, poor first-time fix rates, and other issues hamper your ability to grow your after-sales business. To overcome these issues, you must transform the way you:
Connected technologies and innovative service strategies are key to growing service revenue streams. How can your service organization leverage the IoT? Learn more about PTC’s approach to the Service Journey.
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