Industrial challenges necessitating improved quality
When your engineering, manufacturing, and service teams work from disconnected data, design decisions made in CAD (computer aided design) create tolerance mismatches that only show up on the assembly line. Requirement gaps that were never traced to test coverage create compliance exposures that only surface during audit. Field failure patterns that your service team sees every week never reach the engineering team making decisions about the next product revision.
The companies that are pulling ahead on quality are not running better inspection programs. They are preventing defects at the design stage, before any of these issues arise.
The cost of poor quality
A quality issue that your design team misses costs roughly ten times more to fix in production than it would have at the design stage. A defect that reaches your customer costs ten times more again.
That makes every siloed engineering tool a financial risk. When your CAD, your PLM, your ALM, and your quality management system are separate platforms maintained by separate vendors, design issues fall through the gaps And when those issues reach the field, the cost stops being a quality budget problem and becomes a warranty liability.
How PTC drives quality for industrial manufacturers
PTC is the only portfolio connecting a customer requirement to a field repair event in a single vendor relationship without stitching together four separate platform contracts.
Your FMEA (failure mode and effects analysis) and CAPA (corrective and preventative action) processes run in the same system as your engineering change management, not through an integration job between your PLM and a standalone QMS. When a design changes in Windchill, quality planning is automatically in scope. No sync job. No reconciliation problem.
Your design engineers validate performance in real time, inside Creo, using Ansys-powered GPU (graphic processing unit)-accelerated simulation without exporting geometry to a separate simulation environment. They do not need to be simulation specialists. They need to make quality-informed geometry decisions at the moment of design.
Your requirements, risks, tests, and compliance evidence are governed by Codebeamer and traced bi-directionally to the Windchill product record. A change in hardware design automatically flags the impact on software requirements. An audit-ready compliance thread is built as the product is developed, not assembled after the fact.
And when your product is in the field, ServiceMax captures the failure data your technicians encounter and feeds it directly into Windchill, so your engineering team can see aggregate field failure patterns and apply them to the next product revision. Your service operations make your next product more reliable.
What changes when your product data starts being a quality asset
Having a PLM that’s cloud-based has enabled collaboration within Welbilt even if they’re not in the same building as us. Employees could even access live updates from across the entire design team.
Justin Baker, Engineering Technologist IV at Frymaster
Learn more about quality with PTC
How Engineering Can Be Your Quality Game-Changer
Most quality issues start in engineering. Learn how leading manufacturers design quality upstream to reduce risk, control costs, and accelerate time to market.
/en/resources/industrials/ebook/engineering-quality-game-changerHow to Reduce Cost of Poor Quality
An overview of how to calculate and address the cost of poor quality for your organization.
/en/blogs/plm/how-to-reduce-cost-of-poor-qualityShifting Left: How Engineering Drives Quality and Reduces Costs
Discover how a proactive approach to quality management in the design phase can significantly reduce costs, accelerate time-to-market, and boost operational efficiency.
/en/resources/industrials/ebook/shifting-left-engineering-quality-costsConnect with our industrial's experts
Our dedicated industrials team brings decades of industry expertise to help you accelerate your digital transformation journey and achieve quality excellence.
Dr. Florian Harzenetter
Senior Director and Global Advisor, Industrials
Dr. Florian Harzenetter on LinkedInDr. Florian Harzenetter is the Senior Director and Global Advisor for Industrial customers at PTC. In this role, Florian identifies the specific needs of customers and helps align their roadmaps and strategies to ensure successful adoption of PTC technologies. From this perspective, he also helps to align PTC's offerings with customers' needs.
Today, Florian serves as a global expert representing the voice of the customer in the PLM product segments and developing thought leadership for Industrial customers.
Mike Marshall
Director of Growth Marketing, Industrials
Mike Marshall on LinkedInMike Marshall is a Director of Growth Marketing for Industrials, where he leads campaigns and content designed to help industrial organizations drive efficiency, quality, and measurable business impact. He works closely with cross-functional teams to translate complex industry challenges into clear, actionable insights for executives and practitioners alike. If you have any questions about this content or want to learn more about upcoming events, you’re encouraged to contact Mike directly.
Alyanna Ilyadis
Senior Principal Industry Marketing Manager, Industrials
Alyanna Ilyadis on LinkedInAlyanna Ilyadis is a Senior Industry Marketing Manager at PTC, where she develops messaging and positioning that connects PTC's software solutions to the business outcomes industrial leaders care about most. She translates market trends and technical capabilities into value-based insights for executives, helping industrial organizations turn technology into a driver of growth and operational excellence. If you have questions about PTC's industry strategy or solutions, you're encouraged to contact Alyanna directly.