Industrial challenges necessitating improved quality
Industrial manufacturers face mounting pressure from global competition, stricter regulations, and rising customer expectations which impact profitability. On top of these macro issues, siloed engineering, manufacturing, and service systems create disconnects that let design flaws reach production and prevent field insights from informing future designs. As these macro challenges intensify, organizations must find new ways to differentiate themselves from their competition.
The cost of poor quality
When companies neglect to address the root causes that impact quality, siloed data and poor collaboration let design flaws reach production, causing defects, recalls, and rising costs. Service insights never loop back, hurting reliability, customer trust, competitiveness, and ultimately profit.
How PTC drives quality for industrial manufacturers
PTC helps industrial manufacturers improve quality by unifying data, connecting teams, and supporting proactive decisions across the product lifecycle. It provides a single source of truth with full traceability, enables model-based processes that keep product definitions accurate, and fosters real-time collaboration through a connected digital thread. Structured product line management, early simulation driven validation, and feedback from the field support consistent quality and continuous improvement.
The Windchill difference
Having a PLM that’s cloud-based has enabled collaboration within Welbilt even if they’re not in the same building as us. Employees could even access live updates from across the entire design team.
Justin Baker, Engineering Technologist IV at Frymaster
Learn more about quality with PTC
What is a Quality Management System?
An overview of what a quality management system is and the benefits it can have for your organizations.
/en/blogs/plm/what-is-a-quality-management-systemHow to Reduce Cost of Poor Quality
An overview of how to calculate and address the cost of poor quality for your organization.
/en/blogs/plm/how-to-reduce-cost-of-poor-qualityBest Practices for a Holistic, Quality-First PLM Strategy
This report shares best practices from top performing organizations on how to boost product quality, reduce operational risk, improve decision making, and more.
/en/resources/plm/report/quality-for-manufacturersConnect with our industrials experts
Our dedicated industrials team brings decades of industry expertise to help you accelerate your digital transformation journey and achieve servitization excellence.
Dr. Florian Harzenetter
Senior Director and Global Advisor, Industrials
Dr. Florian Harzenetter is the Senior Director and Global Advisor for Industrial customers at PTC. In this role, Florian identifies the specific needs of customers and helps align their roadmaps and strategies to ensure successful adoption of PTC technologies. From this perspective, he also helps to align PTC's offerings with customers' needs.
Today, Florian serves as a global expert representing the voice of the customer in the PLM product segments and developing thought leadership for Industrial customers.
Mike Marshall
Director of Growth Marketing, Industrials
Mike Marshall is a Director of Growth Marketing for Industrials, where he leads campaigns and content designed to help industrial organizations drive efficiency, quality, and measurable business impact. He works closely with crossfunctional teams to translate complex industry challenges into clear, actionable insights for executives and practitioners alike. If you have any questions about this content or want to learn more about upcoming events, you’re encouraged to contact Mike directly.
Alyanna Ilyadis
Senior Principal Industry Marketing Manager, Industrials
Alyanna Ilyadis is a Senior Industry Marketing Manager at PTC, where she develops messaging and positioning that connects PTC's software solutions to the business outcomes industrial leaders care about most. She translates market trends and technical capabilities into value-based insights for executives, helping industrial organizations turn technology into a driver of growth and operational excellence. If you have questions about PTC's industry strategy or solutions, you're encouraged to contact Alyanna directly.