For rental companies, fleet management comes with several business challenges. Inability to find or pick up equipment at the site results in wasted time and resources. When information is siloed across multiple systems, equipment location can be a mystery. A lack of visibility into equipment status and performance results in a reactive and costly approach to service. And without information on operating history, it’s difficult for rental companies to determine the value of equipment.
Internet of Things (IoT) and augmented reality (AR) technologies transform service and customer satisfaction in mixed fleet operations. For one rental company, PTC technology drove the development of a single, integrated portal for critical telematics and equipment data.
Data can help organizations that are responsible for maximizing fleet utilization. IoT and AR technologies provide visibility, insights, and assistance that benefit myriad business models, unifying systems and data for streamlined fleet management that drives tangible business values.
IoT technology enables new levels of insight by making all needed data available in a single, unified view—whether it’s from different telematics protocols or multiple business systems or locations. With the right IoT solution, organizations responsible for fleet management can also access role-based insights that enable better, faster decision making.
Construction and rental companies face several key business challenges when it comes to fleet management, including difficulties finding equipment, accessing equipment information across disintegrated systems, and identifying the status and value of equipment. IoT has revolutionized fleet management by integrating systems into a “single pane of glass” that combines data and displays information about equipment scheduling, work orders, customer rentals, equipment telematics, and more.
Without sufficient insights into equipment status and performance, technicians provide reactive services that can lead to unplanned downtime. With remote condition monitoring, service organizations use actionable data insights to identify equipment issues before they result in failure and costly downtime. This proactive approach to service is critical for companies managing a geographically dispersed fleet of assets.
Managing a fleet of assets means managing a greater number of complex tasks and processes. IoT enables a unified view of data through a single pane of glass so service organizations can monitor equipment status and performance. With insights from multiple different systems, organizations can automate tasks and workflows, such as supplies ordering. This helps free more of their time to focus on other high-value use cases for IoT fleet management.
The single pane of glass unifies data across OEM telemetry systems from multiple fleet vehicles, displaying critical information that organizations can leverage for remote service use cases. Remote condition monitoring provides actionable insights through real-time alerts that service organizations can use for predictive maintenance, and avoid the costs associated with unplanned downtime. In the hands of your workforce, actionable data is empowering.
PTC offers a combination of connected product solutions that optimize fleet management and monitoring through streamlined service and advanced product insights. It starts with Product Intelligence, which drives the real-time visibility service organizations need to transform fleet management with Service Optimization and Product Innovation solutions.
Service Optimization solutions enable:
The ThingWorx IoT platform helps organizations leverage service optimization solutions for transformed IoT fleet management at scale. And augmented remote assistance through Vuforia Chalk provides expert support for more efficient service.
Product Innovation solutions enable:
Leading rental company Sunbelt Rentals leverages IoT technology for fleet management and monitoring by working with KPMG and its alliance with PTC. With goals to improve efficiency by unifying its systems and data across a fleet of more than 600,000 assets, Sunbelt selected the ThingWorx platform.
IoT fleet management with ThingWorx drives valuable outcomes across Sunbelt’s business, including a unified view of critical data from 16 systems, increased rentable asset uptime, and an improved customer experience through its Customer Command Center.
Start harnessing valuable IoT insights for a fully transformed fleet management strategy. Find the guidance you need in PTC’s Improve Fleet Utilization with Smart, Connected Assets brochure.
Find the guidance you need in PTC’s Improve Fleet Utilization with Smart, Connected Assets brochure.