How to improve customer lifetime value with PTC

Discover how PTC customers are using our solutions to create longer lasting, more valuable customer relationships.

Heidelberg

Heidelberg solves 70% of equipment problems remotely using PTC’s industrial IoT technology to monitor and diagnose customer printer problems.

Heidelberg Case Study

Flowserve

Flowserve saved their customer up to $16 million per hour in downtime costs by using PTC’s remote monitoring capabilities to catch and prevent critical issues before they occurred.

Discover Flowserve’s Success

ESAB

ESAB doubled its customer’s equipment utilization by using PTC’s IoT solutions to provide better uptime and process automation, making their equipment more valuable to the end user.

ESAB Case Study

Sysmex

Sysmex automates consumables replenishment by using PTC’s connectivity and remote monitoring solutions to understand usage patterns and predict customer resupply needs.

Sysmex Case Study

Support customer lifetime value with key technology and solutions

 
01

ThingWorx: Built for Service

Discover ThingWorx, the IIoT solutions platform purpose-built for digitally transforming service and customer success.

Reduce WIP Manufacturing Inventory
02

Connect With Confidence

Enable standardized industrial connectivity across your PLC-controlled systems and assets in the field with ThingWorx Kepware Server.

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03

Predict and prevent downtime

Predictive maintenance can transform your customer relationships by allowing you to minimize both service costs and downtime.

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04

Analyze performance issues remotely

Remote machine diagnostics exposes root-cause issues, preparing your service technicians to solve customer problems in a single visit.

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Optimize parts inventory

Optimize your parts inventory to prevent waste, while ensuring you always have the right parts in the right place at the right time to resolve customer issues.

Reduce WIP Manufacturing Inventory