What is service lifecycle management?
Service lifecycle management (SLM) is the practice of aligning service parts management, technical communication, field service management, and product support operations to maximize customer uptime. Companies use SLM to manage parts and inventory, communications across teams, oversee service activities, and support overall product operations to assure that customers’ assets and machines operate with maximum uptime.
Service lifecycle management case studies
PTC named a leader by IDC
PTC is the only vendor to be named a leader in five different service-related IDC MarketScape reports.
New vision for service
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