Article - CS353816

Error "Browser service is unavailable. Verify the integrity of your installation and try again" when trying to register Windchill server in WWGM or Creo Parametric

Modified: 19-Mar-2026   


Applies To

  • Windchill PDMLink 11.0 to 13.1
  • Creo Parametric 4.0 to 12.4
  • Windchill Workgroup Manager (WWGM)

Description

  • Error reported when using Windchill Workgroup Manager > Tools > Server Management to register a Windchill PDMLink server
  • Cannot connect Workgroup Manager to server
  • Error(s) reported:
  • Browser service is unavailable. Verify the integrity of your installation and try again
  • Invalid server location. Please change the Location field and try again
  • Embedded browser does not work within WWGM
  • Unable to register Windchill PDMLink server after installing Workgroup Manager and Creo Parametric
This is a printer-friendly version of Article 353816 and may be out of date. For the latest version click CS353816