Article - CS345134
Creo Illustrate Direct Connection: fails to save to workspace if Windows account contains umlauts
Modified: 13-Aug-2024
Applies To
- Creo Illustrate 6.0 to 7.1
- Windchill PDMLink 11.1 to 13.0
Description
- Fails to save to workspace if Windows account contains umlauts (such as ö, ä)
- Creo Illustrate returns a "File save Error" pop-up: The file could not be compressed. Please try saving again later or in a different location.
- If the user's (Windows) home folder path contains non-ASCII characters: Creo Illustrate Direct Connection to Windchill may have issues working with files.
- This includes and is not limited to downloading and opening files from a server.
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