Article - CS287384
Error loading Experiences in Vuforia View
Modified: 03-Oct-2025
Applies To
- Vuforia Studio 8.0.0 to 10.0.0
- Vuforia View 8.0.0 to 10.1.0
Description
- Opening Experiences in Vuforia View fails
- ThingMark is unknow when scanning it in Vuforia View
- Projects are successfully published from Vuforia Studio to Vuforia Experience Service
- In Vuforia Experience Service log, no verbose about connection when scanning ThingMark in Vuforia View
- Vuforia View displays error:
- Error Loading Experience
- In Vuforia View log file, this exception is reported :
Error while processing experiences : Error Domain=IRSQueryErrorDomain Code=0 "(null)" UserInfo={httpStatusCode=0, NSUnderlyingError=0x281d4f960 {Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo={NSUnderlyingError=0x281d4bd50 {Error Domain=kCFErrorDomainCFNetwork Code=-1004 "(null)" UserInfo={_kCFStreamErrorCodeKey=61, _kCFStreamErrorDomainKey=1}}, NSErrorFailingURLStringKey=http://XXX.XXX.XXX.XXX:2019/ExperienceService/id-resolution/resolutions/?key=urn:vuforia:vumark:XXXX:XX&resourcetype=Experience&wNdp=375&aspect=spatial-tracking, NSErrorFailingURLKey=http://XXX.XXX.XXX.XXX:2019/ExperienceService/id-resolution/resolutions/?key=urn:vuforia:vumark:XXXX:XX&resourcetype=Experience&wNdp=375&aspect=spatial-tracking, _kCFStreamErrorDomainKey=1, _kCFStreamErrorCodeKey=61, NSLocalizedDescription=Could not connect to the server.}}}
- In Vuforia View log file, this exception is also possible:
Error Domain=NSURLErrorDomain Code=-1001 "Request timeout" UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x2809004b0 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <5C7ABEE4-A954-4C54-9268-38A64CCD7114>.<13>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
"LocalDataTask <5C7ABEE4-A954-4C54-9268-38A64CCD7114>.<13>"
), NSLocalizedDescription=Request timeout, NSErrorFailingURLStringKey=http://XXX.XXX.XXX.XXXX:2019/ExperienceService/content/projects/<Project Name>/index.html?expId=1&vumark=<XXXX:XX>, NSErrorFailingURLKey=http://XXX.XXX.XXX.XXXX:2019/ExperienceService/content/projects/<Project Name>/index.html?expId=1&vumark=XXXX:XX, _kCFStreamErrorDomainKey=4})
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