Article - CS276629

3D canvas in Vuforia Studio is blank

Modified: 17-Jun-2020   


Applies To

  • Vuforia Studio 8.1.0 to 8.5.7

Description

  • Vuforia Studio 3D canvas is blank in Google Chrome
  • In another web browser like Firefox or Internet Explorer, no issue is reported 
  • In Google Chrome, in Developer Tools, in Console tab, this error is reported :
Uncaught (in promise) TypeError: libthingview_wasm.js:1
Cannot read property 'getSupportedExtensions' of
undefined
       at _glGetString (libthingview_wasm.js:1)
       at :3000/extensions/lib...ion[13058]:0x4f036c
       at Yi (:3000/extensions/lib...ion[11517]:0x433ac6)
       at Module.dynCall_vii (libthingview_wasm.js:1)
       at invoke_vii (libthingview_wasm.js:1)
       at :3000/extensions/lib...ion[13059]:0x4f0df2
       at vj (:3000/extensions/lib...ion[11490]:0x4338c1)
       at Module.dynCall_viii (libthinview_wasm.js:1)
       at invoke_vii (libthingview_wasm.js:1)
       at :3000/extensions/lib...ion[13061]:0x4f0f80
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