Article - CS81027
Failure during Windchill Loader step of PSI for Linux in Windchill PDMlink
Modified: 07-Feb-2025
Applies To
- Windchill PDMLink 6.2 to 13.0
- RHEL (Linux)
Description
- Windchill shell can't start with the below error
- Windchill_loader.log shows below error:
"java.io.IOException: Cannot run program "xterm": error=2, No such file or directory"- Failure of the Windchill Loader step during installation via PTC Solution Installer(PSI) (<PSI>/installer/logs/PTCSOLNINSTALLER_PtcInstall.log)
FATAL date/time - Windchill loader exited with error status = 1 DEBUG date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Aborting installation. FATAL date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Windchill Loader failed. FATAL date/time - aborting: original exit_code = 2 FATAL date/time - aborting: normalized exit_code = 2
- Error reported in <Windchill>/installer/logs/<date-timestamp>_WindchillLoader_error.log
java.io.IOException: Cannot run program "xterm": error=2, No such file or directory at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048) Caused by: java.io.IOException: error=2, No such file or directory at java.lang.UNIXProcess.forkAndExec(Native Method)
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