Article - CS55421
PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" in Windchill PDMLink
Modified: 31-Oct-2025
Applies To
- Windchill PDMLink 9.1 to 13.1
- Windchill ProjectLink 9.1 to 13.1
Description
- PTC Solution Installer(PSI) log fails in Windchill PDMLink
Windchill Loader exited with error status = 1
Error caught in PasswordRedactor.redactLogFile, while redacting file:
Input length = 1
- PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" while installing Windchill ProjectLink
date/time - Running loader command: <Windchill_Home>/Windchill/bin/windchill --java=/home/java/jdk_17.0.9/bin/java --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -Application=Windchill.ProjectLink -Unattended -AbortOnError -Locale=en -User=wcadmin -Password=<redacted> date/time - joining with std out thread date/time - std out join complete. date/time - joining with std error thread date/time - std err join complete. date/time - Windchill loader exited with error status = 1 date/time - Installation is Aborting. The installation cannot continue.
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