Article - CS55421
PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" in Windchill PDMLink
Modified: 18-Mar-2026
Applies To
- Windchill PDMLink 9.1 to 13.1
- Windchill Enterprise Systems Integration 12.1
- Windchill ProjectLink 9.1 to 13.1
Description
- PTC Solution Installer(PSI) log fails in Windchill PDMLink
Windchill Loader exited with error status = 1
Error caught in PasswordRedactor.redactLogFile, while redacting file:
Input length = 1
- PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" while installing Windchill ProjectLink
date/time - Running loader command: <Windchill_Home>/Windchill/bin/windchill --java=/home/java/jdk_17.0.9/bin/java --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -Application=Windchill.ProjectLink -Unattended -AbortOnError -Locale=en -User=wcadmin -Password=<redacted>
date/time - joining with std out thread
date/time - std out join complete.
date/time - joining with std error thread
date/time - std err join complete.
date/time - Windchill loader exited with error status = 1
date/time - Installation is Aborting. The installation cannot continue.- MethodServer logs when the PSI fails with error status = 1
INFO [RMI TCP Connection(11)-xx.xx.xx.xx] wt.system.out wcadmin - Cannot create "Administrative Domain - Unaffiliated" because its identity is not unique.
date/time ERROR [RMI TCP Connection(11)-10.40.30.183] wt.load.LoadUser wcadmin - wt.pom.UniquenessException: Cannot create "Administrative Domain - Unaffiliated" because its identity is not unique.
at wt.fc.StandardPersistenceManager.insert(StandardPersistenceManager.java:1445)
at wt.fc.StandardPersistenceManager.store(StandardPersistenceManager.java:1484)
at wt.fc.StandardPersistenceManager.store(StandardPersistenceManager.java:535)
at wt.fc.StandardPersistenceManager.save(StandardPersistenceManager.java:528)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at jdk.proxy2/jdk.proxy2.$Proxy39.save(Unknown Source)
at wt.admin.StandardAdministrativeDomainManager.createDomain(StandardAdministrativeDomainManager.java:866)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
at jdk.proxy2/jdk.proxy2.$Proxy36.createDomain(Unknown Source)
at wt.load.LoadUser.createDomain(LoadUser.java:195)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at wt.ixb.handlers.netmarkets.CsvIxHandler.invokeLoad(CsvIxHandler.java:545)
at wt.ixb.handlers.netmarkets.CsvIxHandler.createObject(CsvIxHandler.java:241)
at wt.ixb.actor.PickingExistingObjectActorForPersistable.createObject(PickingExistingObjectActorForPersistable.java:34)
at wt.ixb.actor.ActorTemplateForPersistable._createObject(ActorTemplateForPersistable.java:340)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.createObjects(ClassExporterImporterTemplate.java:785)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElementsBatchDefault(ClassExporterImporterTemplate.java:673)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElement(ClassExporterImporterTemplate.java:472)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElements(ClassExporterImporterTemplate.java:514)
at wt.ixb.publicforapps.Importer.importElements(Importer.java:1609)
at wt.ixb.publicforapps.Importer.importElement(Importer.java:1554)
at wt.ixb.handlers.netmarkets.OrgConfigIXHandler.createObject(OrgConfigIXHandler.java:265)
at wt.ixb.actor.PickingExistingObjectActorForPersistable.createObject(PickingExistingObjectActorForPersistable.java:34)
at wt.ixb.actor.ActorTemplateForPersistable._createObject(ActorTemplateForPersistable.java:340)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.createObjects(ClassExporterImporterTemplate.java:785)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElementsBatchDefault(ClassExporterImporterTemplate.java:673)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElement(ClassExporterImporterTemplate.java:472)
at wt.ixb.publicforhandlers.ClassExporterImporterTemplate.importElements(ClassExporterImporterTemplate.java:514)
at wt.ixb.publicforapps.Importer.importElements(Importer.java:1609)
at wt.ixb.publicforapps.Importer.importElement(Importer.java:1554)
at wt.ixb.publicforapps.Importer.doRealImport(Importer.java:1353)
at wt.ixb.publicforapps.Importer.finalizeImport(Importer.java:572)
at wt.load.StandardLoadService.importData(StandardLoadService.java:818)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at wt.method.MethodResultWriter.writeExternal(MethodResultWriter.java:165)
at wt.method.MethodResult.writeExternal(MethodResult.java:226)
at java.base/java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1472)
at java.base/java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1446)
at java.base/java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1191)
at java.base/java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:354)
at java.rmi/sun.rmi.server.UnicastRef.marshalValue(UnicastRef.java:294)
at java.rmi/sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:370)
at java.rmi/sun.rmi.transport.Transport$1.run(Transport.java:200)
at java.rmi/sun.rmi.transport.Transport$1.run(Transport.java:197)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
at java.rmi/sun.rmi.transport.Transport.serviceCall(Transport.java:196)
at java.rmi/sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:587)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:828)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:705)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:399)
at java.rmi/sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:704)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.base/java.lang.Thread.run(Thread.java:842)
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