Article - CS468670
Multiple base licenses are consumed by the same user if multiple Creo Parametric sessions are launched on the same machine
Modified: 22-Sep-2026
Applies To
- Creo Parametric 8.0 to 13.4
- Flexnet Admin License Server
- Manage Licensing Web Application
Description
- Ptcstatus.bat showing multiple licenses allocated to same user on the same system
- Users with single quantity of license unable to open multiple Creo sessions., error below is observed in new session if one is already running
-
Error -4 "Licensed number of users already reached
-
- Multiple licenses are consumed when the same user launches multiple Creo Parametric sessions on the same machine
- Multiple licenses are getting allocated to single client machine
- Not able to launch multiple Creo sessions on the same desktop
- Users appear multiple times in ptcstatus.bat and remain checked out after closing Creo, causing unnecessary license consumption and reducing license availability for other users
- Getting error when unlocking a Creo Object TOOLKIT Java application
-
Licenses do not contain a TOOLKIT option code, a requirement for unlocking a TOOLKIT application
-
- Whenever the network configuration changes (for example, when switching from a LAN cable connection to Wi-Fi), a new license is acquired immediately, without releasing the existing one
- Multiple Toolkit licenses are take for the same user when multiple Creo process are started
- When launching Creo Parametric, it is pulling more than 1 license
- Unable to unlock Toolkit applications multiple times with the same user on the same client as Toolkit license not obtained
- Unable to switch between multiple installed Creo versions due to license not being recognized after closing one version and launching another
This is a printer-friendly version of Article 468670 and may be out of date. For the latest version click CS468670