Article - CS465984

Kepware Tag _System._Error or _System._NoError fails to properly update in ThingWorx Platform

Modified: 10-Jun-2026   


Applies To

  • Kepware Server (formerly KEPServerEX) 6.17 to 6.18
  • ThingWorx Platform 9.7 to 10.1

Description

  • After restarting KEPServerEX while the communication between the PLC and Kepware is disconnected, the NoError property in ThingWorx remains set to 1 (true) and does not revert to 0 (false)
  • Kepware NoError tag is updating but ThingWorx NoError value is not updating
  • Channel.Device._System._NoError is not being updated in ThingWorx Platform
  • ThingWorx Platform is not getting updates for the _NoError tag from ThingWorx Kepware Server
  • After PLC disconnection, NoError tag stays False even after communication is restored
    • NoError tag is bound from Kepware via Industrial Thing
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