Article - CS410413

Unable to send emails from WindchillPDMLink and the EMailQueue stuck

Modified: 12-Jun-2025   


Applies To

  • Windchill PDMLink 12.0 to 12.1

Description

  • Unable to send emails from Quick Links or from workflows
  • Email queue is stuck even though the logs indicate that the email is sending successfully from Windchill to the SMTP server
  • Email notifications are not getting triggered for the workflow tasks
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