Article - CS387941

Office Publishing fails with error "doc2pv Fatal: Received signal 22, terminating" in Creo View Adapters

Modified: 17-Mar-2026   


Applies To

  • Creo View Adapters 4.0 to 12.1
  • Windchill PDMLink 11.1 to 13.1
  • Windchill Visualization Services (WVS)
  • Adapter for PDF (OFFICE worker)

Description

  • Publishing (without AEM) for .vsdx files failing with Received signal 22, terminating
  • The 'Creo View Adapter for Microsoft Office' or 'Creo View Adapter for PDF' based publishing fails with error: Received signal 22, terminating
  • Office worker publishing fails for  WTDocuments having Visio files as Primary document
  • Office worker publishing fails for WTDocuments like docx, xlsx
  • Office worker test shows error Helper: Connection to worker has been closed. Restarting worker...
    • The issue is seen when running WorkerDaemon as a service
  • Worker log shows:-
doc2pv MONITOR:: Running MSVisio v16.0
doc2pv MONITOR:: Error : Failed to find ConnectionPoint interface
doc2pv Fatal: Received signal 22, terminating
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