Article - CS387825

Add to workspace fails at ~15 minutes and immediately disconnects from server for large assemblies in Windchill PDMLink

Modified: 07-Feb-2024   


Applies To

  • Windchill PDMLink 11.2 to 12.0.2.2
  • Creo Parametric 7.0.6.0
  • Windchill Workgroup manager

Description

  • Add to workspace fails at ~15 minutes and immediately disconnects from server for large assemblies
    • Espcially for the assemblies with 10500+ compoents
    • Error "An exception has occurred in processing server response.
      Check failed object details in Event Management.
      This exception may corrupt current active workspace and may need Windchill administrator assistance for resolution
      "
  • Acknowledging disconnected server, server immediately reconnects with another message that workspace is now corrupt
  • The issue of workspace corruption could also occur if the user is idle for a while
This is a printer-friendly version of Article 387825 and may be out of date. For the latest version click CS387825