Article - CS382081
In Thingworx, the error "Error setting up Metrics system" appears in Application log file
Modified: 20-Jan-2025
Applies To
- ThingWorx Platform 9.3 to 9.4
Description
- The below error appears in Application log:
[L: ERROR] [O: c.t.s.s.p.PlatformSubsystem] [I: ] [U: SuperUser] [S: ] [P: platform1] [T: main] Error setting up Metrics system [L: ERROR] [O: c.t.s.s.p.PlatformSubsystem] [I: ] [U: <username>] [S: ] [P: platform1] [T: https-jsse-nio-443-exec-5] Was not able to complete metrics auto enrollment. Could not reach provision server. [L: ERROR] [O: c.t.w.Subsystems] [I: ] [U: <username>] [S: ] [P: platform1] [T: https-jsse-nio-443-exec-5] Could not reach provision server.
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