Article - CS349396

How to create Base Entry in OpenDJ before Windchill installation

Modified: 29-Apr-2025   


Applies To

  • Windchill PDMLink 12.0 to 13.1

Description

  • Installation of Windchill 12.0.2.0 by using OpenDJ 4.4.7 fails with the following errors in the installation log  
DEBUG  16-07-2021 18:25:43 - javax.naming.NameNotFoundException: [LDAP: error code 32 - The provided entry dc=com cannot be added because it does not have a parent and is not defined as one of the suffixes within the Directory Server]; remaining name 'dc=com'
DEBUG  16-07-2021 18:25:43 - at java.naming/com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3180)
DEBUG  16-07-2021 18:25:43 - at java.naming/com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3101)
DEBUG  16-07-2021 18:25:43 - at java.naming/com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2892)
DEBUG  16-07-2021 18:25:43 - at java.naming/com.sun.jndi.ldap.LdapCtx.c_createSubcontext(LdapCtx.java:812)
  • PSI fails with below error:
    The installation is aborting due to an unexpected error. 
    DEBUG - javax.naming.NameNotFoundException: [LDAP: error code 32 - The provided entry o=xxx cannot be added because it does not have a parent and is not defined as one of the suffixes within the Directory Server]; remaining name 'o=xxx' 
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