Article - CS349262

Error "com.ptc.windchill.keystore.WTKeyStore - Error getting the value from the KeyStore file" when starting Replica File Server for first time in Windchill PDMLink 11.2

Modified: 29-Aug-2023   


Applies To

  • Windchill PDMLink 11.2
  • Amazon Corretto Java 8 - 8.222.10.3
  • Oracle Java 8 update 202

Description

  • Error "com.ptc.windchill.keystore.WTKeyStore - Error getting the value from the KeyStore file" when starting Replica File Server for first time
  • Getting error while starting replica for the first time after installation
ERROR [main] com.ptc.windchill.keystore.WTKeyStore - Error getting the value from the KeyStore file
java.security.KeyStoreException: Could not load keystore file.
at com.ptc.windchill.keystore.KeyStoreProxy.loadExisting(KeyStoreProxy.java:352)
at com.ptc.windchill.keystore.KeyStoreProxy.load(KeyStoreProxy.java:325)
at com.ptc.windchill.keystore.KeyStoreProxy.getEntry(KeyStoreProxy.java:157)
at com.ptc.windchill.keystore.WTKeyStore.get(WTKeyStore.java:120)
at com.infoengine.util.Url.getSecret(Url.java:341)
at com.infoengine.util.Url.getSecret(Url.java:358)
at com.infoengine.util.Url.clone(Url.java:278)
at com.infoengine.util.LdapDirectory.getProviderUrl(LdapDirectory.java:145)
at com.infoengine.util.LdapEntry.find(LdapEntry.java:610)
at com.infoengine.administration.property.PropertyEntry.getPropertyEntry(PropertyEntry.java:254)
at com.infoengine.administration.property.PropertyDirectory.getPropertyEntry(PropertyDirectory.java:41)
at com.infoengine.administration.delegate.Installer.processDirectoryProps(Installer.java:148)
at com.infoengine.administration.delegate.Installer.processProperties(Installer.java:113)
at com.infoengine.administration.delegate.Installer.processProperties(Installer.java:123)
at com.infoengine.administration.delegate.Installer.install(Installer.java:312)
at com.infoengine.administration.packaging.AntInstaller.execute(AntInstaller.java:219)
at com.infoengine.administration.packaging.AntInstaller.execute(AntInstaller.java:175)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at org.apache.tools.ant.Task.perform(Task.java:348)
at org.apache.tools.ant.Target.execute(Target.java:435)
at org.apache.tools.ant.Target.performTasks(Target.java:456)
at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1405)
at org.apache.tools.ant.helper.SingleCheckExecutor.executeTargets(SingleCheckExecutor.java:38)
at org.apache.tools.ant.Project.executeTargets(Project.java:1260)
at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:441)
at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
at org.apache.tools.ant.Task.perform(Task.java:348)
at org.apache.tools.ant.Target.execute(Target.java:435)
at org.apache.tools.ant.Target.performTasks(Target.java:456)
at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1405)
at org.apache.tools.ant.Project.executeTarget(Project.java:1376)
at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
at org.apache.tools.ant.Project.executeTargets(Project.java:1260)
at org.apache.tools.ant.Main.runBuild(Main.java:853)
at org.apache.tools.ant.Main.startAnt(Main.java:235)
at org.apache.tools.ant.launch.Launcher.run(Launcher.java:285)
at org.apache.tools.ant.launch.Launcher.main(Launcher.java:112)
Caused by: java.io.IOException: Invalid secret key format
at com.sun.crypto.provider.JceKeyStore.engineLoad(JceKeyStore.java:856)
at java.security.KeyStore.load(KeyStore.java:1445)
at com.ptc.windchill.keystore.KeyStoreProxy.loadExisting(KeyStoreProxy.java:350)

 
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