Article - CS346650
In Vuforia Studio when publishing a Project with a "Model Target", it fails with this message "An error occurred while generating targets"
Modified: 09-Jun-2021
Applies To
- Vuforia Studio 8.0.0 N/A to 9.8.0
- Vuforia Experience Service 8.0.0 N/A to 9.8.0
Description
- In Vuforia Studio when publishing a Project with a Model Target, it fails with this message An error occurred while generating targets
- In Vuforia Studio log file, these errors are reported :
[YYYY-MM-DDTHH:MM:SS.MSZ] debug: [twx-studio:sockets] EMIT publishComplete all
[YYYY-MM-DDTHH:MM:SS.MSZ] error: [twx-studio:projectHelper] publishTask error for project XXXX {
statusCode: 500,
message: '{"message":"An error occurred while generating targets","errorCode":"","error":{}}'
}
[YYYY-MM-DDTHH:MM:SS.MSZ] error: [twx-studio:api] Error occured while publishing project XXXX {
statusCode: 500,
message: '{"message":"An error occurred while generating targets","errorCode":"","error":{}}'
- In Vuforia Experience Service, in log file, this exception is reported :
Month DD HH:MM:SS <server name> bash[31872]: [YYYY-MM-DDTHH:MM:SS.MSZ] error: [tgt-gen.img] Failed to generate the data set for model /srv/ptc/studio-es/projects/<XXXX>/app/resources/Uploaded/<XXXX>.pvz 127
Month DD HH:MM:SS <server name> bash[31872]: *** Terminating upload POST (500). Error: 127
Month DD HH:MM:SS <server name> bash[31872]: at _Error (/opt/ptc/studio-es/node_modules/target-generator/lib/modelTargets.js:23:17)
Month DD HH:MM:SS <server name> bash[31872]: at ModelTargetGenerator.generateDataSet (/opt/ptc/studio-es/node_modules/target-generator/lib/modelTargets.js:206:13)
Month DD HH:MM:SS<server name> bash[31872]: at processTicksAndRejections (internal/process/task_queues.js:97:5)
- Vuforia Experience Service is installed on a Linux Operating System
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