Article - CS320146
In Vuforia Studio when publishing a Project, this error is displayed "Authentication denied when publishing the experience"
Modified: 14-Nov-2024
Applies To
- Vuforia Experience Service 8.0.0 to 9.19.0
- Vuforia Studio 8.0.0 to 9.21.0
Description
- In Vuforia Studio when publishing a Project, this error is displayed Authentication denied when publishing the experience
- No problem to connect to ThingWorx with same logon
- User is present in Developers group
- In Vuforia Studio log file, we have this verbose :
[YYYY-MM-DDTHH:MM:SS.msZ] error: [twx-studio:ves-publish:1580305100446:<Project name>] Response code 403
[YYYY-MM-DDTHH:MM:SS.msZ] error: [twx-studio:ves-publish:1580305100446:<Project name>] Response body {"message":"Insufficient permissions to access resource","errorCode":403,"error":{}}
[YYYY-MM-DDTHH:MM:SS.msZ] error: [twx-studio:ves-publish:1580305100446:<Project name>] Response error null
[YYYY-MM-DDTHH:MM:SS.msZ] error: [twx-studio:ves-publish:1580305100446:<Project name>] Failed to upload to the Experience Service. null
[YYYY-MM-DDTHH:MM:SS.msZ] error: [twx-studio:projectHelper] publishTask error for project <Project name> { statusCode: 403,
message:
'{"message":"Insufficient permissions to access resource","errorCode":403,"error":{}}' }
[2020-01-29T13:38:20.884Z] error: [twx-studio:api] Error occured while publishing project <Project name> { statusCode: 403,
message:
'{"message":"Insufficient permissions to access resource","errorCode":403,"error":{}}' }
- In Vuforia Experience Service, this verbose is present :
::ffff:<ip address> - <username> [YYYY-MM-DDTHH:MM:SS.msZ] "POST /ExperienceService/content/projects?replace=true HTTP/1.1" 403 84 "-" "-" 6 ms <address of Vuforia Experience service>:<port number> 2431595 [YYYY-MM-DDTHH:MM:SS.msZ] - ms - ms - ms - ms
- In ThingWorx log files :
- In ErrorLog.log :
YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] No authType or appKey parameter has been specified for Authentication Scheme: AUTH_THINGWORX_APPKEY
and
YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Klein] [S: ] [P: ] [T: http-nio-8080-exec-1] Entity Not Found : [WorkflowSubsystem] YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Klein] [S: ] [P: ] [T: http-nio-8080-exec-8] Entity Not Found : [PlatformSubsystem] YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Klein] [S: ] [P: ] [T: http-nio-8080-exec-1] Entity Not Found : [PlatformSubsystem] YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Klein] [S: ] [P: ] [T: http-nio-8080-exec-3] Entity Not Found : [AlertFunctions]
- In SecurityLog.log :
YYYY-MM-DD HH:MM:SS.ms+0100 [L: WARN] [O: S.c.t.s.m.NonceKeyManager] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] *** NonceKey not found *** YYYY-MM-DD HH:MM:SS.ms+0100 [L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: http-nio-8080-exec-8] No authType or appKey parameter has been specified for Authentication Scheme: AUTH_THINGWORX_APPKEY
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