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Article - CS317204

Vuforia View crash or freezes sometimes when viewing experience in Vuforia View

Modified: 30-Jun-2022   


Applies To

  • Vuforia View 8.5.2 to 9.2.0

Description

  • Vuforia View crashes or freezes sometimes when viewing model target experience
  • Vuforia View crashes when swtiching among different views several times
  • Vuforia View exits itself after viewing an experience for more than 20 minutes
  • Vuforia View stops after viewing Spatial Target experience for more than 5 minutes, Thingmark experience does not have such behavior
  • View log shows below message
05-25 15:19:05.905 28696 29796 E native  : E0000 00:00:1653459545.905140   29796 hit_test.cc:428] INTERNAL: No point hit.
05-25 15:19:05.941 28696 29796 E native  : E0000 00:00:1653459545.941075   29796 hit_test.cc:428] INTERNAL: No point hit.
05-25 15:19:05.967 28696 29796 E native  : E0000 00:00:1653459545.967002   29796 hit_test.cc:428] INTERNAL: No point hit.
05-25 15:19:06.006 28696 29796 E native  : E0000 00:00:1653459546.006065   29796 hit_test.cc:428] INTERNAL: No point hit.
05-25 15:19:06.025 28696 29731 W libc    : malloc(43648) failed: returning null pointer
05-25 15:19:06.025 28696 29731 W libc    : malloc(18446744073709551615) failed: returning null pointer
05-25 15:19:06.025 28696 28715 I scudo   : Scudo ERROR: internal map failure (NO MEMORY) requesting 36KB
05-25 15:19:06.203 28696 28777 E qdgralloc: validateAndMap: metadata mmap failed - handle:0xb40000722af36460 fd: 405 err: Out of memory
05-25 15:19:06.203 28696 28777 E qdgralloc: Failed to map metadata: hnd: 0xb40000722af36460, fd:403, id:709
05-25 15:19:06.203 28696 28777 E qdgralloc: importBuffer: Unable to retain handle: 0xb40000722af36460
05-25 15:19:06.203 28696 28777 E GraphicBufferAllocator: Failed to allocate (1920 x 1080) layerCount 1 format 34 usage 20100: 2
05-25 15:19:06.203 28696 28777 E BufferQueueProducer: [ImageReader-1920x1080f22u256m16-28696-1](id:701800000009,api:4,p:1685,c:28696) dequeueBuffer: createGraphicBuffer failed
05-25 15:19:06.205 28696 28777 E BufferQueueProducer: [ImageReader-1920x1080f22u256m16-28696-1](id:701800000009,api:4,p:1685,c:28696) requestBuffer: slot 9 is not owned by the producer (state = FREE)
05-25 15:19:06.205 28696 28777 E BufferQueueProducer: [ImageReader-1920x1080f22u256m16-28696-1](id:701800000009,api:4,p:1685,c:28696) cancelBuffer: slot 9 is not owned by the producer (state = FREE)
05-25 15:19:06.208 28696 28777 E qdgralloc: validateAndMap: metadata mmap failed - handle:0xb40000722af36460 fd: 315 err: Out of memory
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