Article - CS304199
Failed to install "SQLServer Configuration Utility" (SCU) for Windchill PDMLink
Modified: 24-Nov-2023
Applies To
- Windchill PDMLink 11.0 to 13.0
Description
- Failed to install SQLServer Configuration Utility (SCU)
- SCU_PtcInstall.log reports following error
EXECUTING COMMAND: d:\Program Files\Microsoft SQL Server\110\Tools\Binn\sqlcmd.exe -S xxxxxxxxxxx -U sa -P "xxxxxxxx" -d master -i "C:\ptc\Windchill_11.1\SQLServer\Conf\CreateDB_production.sql" DEBUG 2019-04-05 17:43:13 - STDOUT: Changed database context to 'master'. Msg 5123, Level 16, State 1, Server xxxxxxxxxxx, Line 1 CREATE FILE encountered operating system error 5(Access is denied.) while attempting to open or create the physical file 'C:\ptc\Windchill_11.1\SQLServer\datafiles\xxxxxxxx.mdf'. Msg 1802, Level 16, State 4, Server xxxxxxxxxxx, Line 1 CREATE DATABASE failed. Some file names listed could not be created. Check related errors. Msg 5011, Level 14, State 5, Server xxxxxxxxxxx, Line 1 User does not have permission to alter database 'xxxxxxxx', the database does not exist, or the database is not in a state that allows access checks. Msg 5069, Level 16, State 1, Server xxxxxxxxxxx, Line 1 ALTER DATABASE statement failed
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