Article - CS304199

Failed to install "SQLServer Configuration Utility" (SCU) for Windchill PDMLink

Modified: 24-Nov-2023   


Applies To

  • Windchill PDMLink 11.0 to 13.0

Description

  • Failed to install SQLServer Configuration Utility (SCU)
  • SCU_PtcInstall.log reports following error
EXECUTING COMMAND:
d:\Program Files\Microsoft SQL Server\110\Tools\Binn\sqlcmd.exe -S xxxxxxxxxxx -U sa -P "xxxxxxxx" -d master -i  "C:\ptc\Windchill_11.1\SQLServer\Conf\CreateDB_production.sql" 
DEBUG  2019-04-05 17:43:13 - STDOUT:
Changed database context to 'master'.
Msg 5123, Level 16, State 1, Server xxxxxxxxxxx, Line 1
CREATE FILE encountered operating system error 5(Access is denied.) while attempting to open or create the physical file 'C:\ptc\Windchill_11.1\SQLServer\datafiles\xxxxxxxx.mdf'.
Msg 1802, Level 16, State 4, Server xxxxxxxxxxx, Line 1
CREATE DATABASE failed. Some file names listed could not be created. Check related errors.
Msg 5011, Level 14, State 5, Server xxxxxxxxxxx, Line 1
User does not have permission to alter database 'xxxxxxxx', the database does not exist, or the database is not in a state that allows access checks.
Msg 5069, Level 16, State 1, Server xxxxxxxxxxx, Line 1
ALTER DATABASE statement failed
This is a printer-friendly version of Article 304199 and may be out of date. For the latest version click CS304199